Glacier Backup failing after App Update

[IQ2000]

Hi,

about two weeks ago we installed an update of Hybrid Backup Sync and Cloud Backup Sync.

After this update the backup failed.

In the first days the message was always:

[CloudBackupSync] (Backup) job [AWS Backup] failed: Unknown error. Please try again.

Since 5 days the message is always (without any change on the QNAP or any reboot):

[CloudBackupSync] (Backup) job [AWS Backup] failed: The vault name is not available (already exists). Specify another name.

If I take a look at the AWS console, i can see the vault with ~900GByte of data.

In the storage view in Hybrid Backup Sync, when I click on refresh it shows me 0 Bytes as usage.

Did anyone encounter something similar?

Thanks!

[daemonlord]

I also have this problem, after an update. Suddenly the Glacier backup fails with the same message.
Did you resolve this?

Kind regards,
Andy