I followed the following steps and got a notification on my NAS IP address webpage to do a factory reset. It said it will not delete any data. I did that and now I can connect to my NAS and I see the home, homes, Public, Web folders and they have all the data. However, previously, I had another folder I had created (at root level) called Multimedia. I can't find that folder through the File Station. It had a ton of movies, music etc that i collected over the years. Please help!
- Turn off your NAS
- Eject all 4 drives. (Don't remove them, just eject them by 1"/3cm so they are no longer connected to the SATA Bus).
- Turn on the NAS. (You'll hear a short "beep")
- After 2-3 minutes, a long beep will be heard, and the NAS can be seen in QNAP Finder
- Hot-plug all HDDs into the NAS (Do not power off the NAS. Do not follow the quick setup)