Qsync on Mac not syncing certain files

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bworby
Starting out
Posts: 16
Joined: Fri Mar 02, 2012 7:23 am

Qsync on Mac not syncing certain files

Post by bworby »

how can I get Qsync to sync files with no extensions or files from apps like numbers and keynote.

Those files are on my Mac, but are not syncing to the Qnap.

If I leave them with no extension, they do not sync. If I add the .numbers extension it still does not sync.

Thanks
TS 671 -
v8extra
Starting out
Posts: 11
Joined: Sat Feb 25, 2012 7:40 am

Re: Qsync on Mac not syncing certain files

Post by v8extra »

I am finding the same issue and I would like to know if this was resolved!

S"
My setup :
Connection : ISP -> APC Power-Saving Back-UPS Pro 1000 -> New Airport Extrême 1 gig
QNAP 459 Pro II w HDD 2T|HITACHI HDS723020BLA642 7.2K w USBHD iOmega 500G;
Ethernet (Powerbook and PS3); WIFI (IMAC and EPSON Workforce 840)
System : Lion
sidboswell
First post
Posts: 1
Joined: Thu Jun 07, 2018 11:21 pm

Re: Qsync on Mac not syncing certain files

Post by sidboswell »

Ditto.

Can we log this as a bug?
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dolbyman
Guru
Posts: 35014
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Qsync on Mac not syncing certain files

Post by dolbyman »

please log this as a bug via ticket, otherwise QNAP will not know about it (they do not come here)
ahabib
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Posts: 8
Joined: Sun Jun 04, 2017 7:34 pm

Re: Qsync on Mac not syncing certain files

Post by ahabib »

I did get support from the QNAP team on this issue. This is a quick fix.

On the Qsync client main page, go into NAS Setting,
Qsync 1.png
Select the "Policy" tab, where you will find the "Filter Settings" button. Delete the entry for "*.NU*"
Qsync 2.png

This resolved the matter for me. The support team did mention that they were working to fix this bug in the next release of the Qsync client.
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NewNASowner
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Posts: 5
Joined: Sun Mar 08, 2020 7:44 am

Re: Qsync on Mac not syncing certain files

Post by NewNASowner »

ahabib wrote: Wed May 22, 2019 4:08 am I did get support from the QNAP team on this issue. This is a quick fix.

On the Qsync client main page, go into NAS Setting,

Qsync 1.png

Select the "Policy" tab, where you will find the "Filter Settings" button. Delete the entry for "*.NU*"

Qsync 2.png


This resolved the matter for me. The support team did mention that they were working to fix this bug in the next release of the Qsync client.
This has worked for me, I had some files not syncing, after reviewing the filters, they have now sync. Thanks for sharing.
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