Hello
I have QNAP NAS TS-43 where is running CloudLink
As I do not have a fixed IP this service is quite usefull for me to access NAS from my mobile devices (using Qmanager or Qget etc...)
Usually several times per day (every hours or something more or less) I receive waring from NAS telling me
"Level: Warning
[myQNAPcloud] CloudLink service for mobile and PC applications is not available. You may not be able to access your QNAP device via QNAP mobile apps or PC utilities via CloudLink. Please make sure your device is connected to the Internet and the UDP traffic is not blocked. error code: [-1]"
Then seems I cannot access my NAS from my mobile devisces..... but then the situation return normal automatically
I am pretty sure the internet connection is ok , NAS is connected to the internet.
I set the NAS with fixed IP, DNS primary and secondary is 8.8.8.8 and 8.8.4.4 (google) and usually I dont experience any particular issue
Is something due to the CloudLink Server?
Is there a way to understand if there is something wrong in my NAS configuration?
Thanks for helping.
recurrent warnings "CloudLink service for mobile applications is not available"
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- Starting out
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- Starting out
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Re: recurrent warnings "CloudLink service for mobile applications is not available"
I have the same issue on my TS-219P.
- mydjtl
- Getting the hang of things
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- Joined: Wed Jan 11, 2017 7:52 am
Re: recurrent warnings "CloudLink service for mobile applications is not available"
bump
viewtopic.php?f=45&t=139812&p=661834&hi ... le#p661834
viewtopic.php?f=313&t=131468&p=607112&h ... le#p607112
viewtopic.php?t=142738
viewtopic.php?t=143791
viewtopic.php?f=45&t=139812&p=661834&hi ... le#p661834
viewtopic.php?f=313&t=131468&p=607112&h ... le#p607112
viewtopic.php?t=142738
viewtopic.php?t=143791
TS-251+
(2) Seagate IronWolf 12TB 7200 RPM 256MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drives
8gb RAM in one slot. 4.3.3
Firmware as of 3/8/2020: 4.4.1.1216 (2/14/2020)
(2) Seagate IronWolf 12TB 7200 RPM 256MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drives
8gb RAM in one slot. 4.3.3
Firmware as of 3/8/2020: 4.4.1.1216 (2/14/2020)
- zxlife
- Starting out
- Posts: 45
- Joined: Wed Jul 11, 2012 10:15 pm
Re: recurrent warnings "CloudLink service for mobile applications is not available"
I'm getting these errors too and I have a static public-facing IP address.
Any idea which (default) UDP ports I need to check for?
Any idea which settings in the QNAP web interface I need to check to see which UDP ports are being used?
Are these ports outgoing or incoming?
Thansk
BloodBaz
Any idea which (default) UDP ports I need to check for?
Any idea which settings in the QNAP web interface I need to check to see which UDP ports are being used?
Are these ports outgoing or incoming?
Thansk
BloodBaz
QNAP TS-412 (4 x 2TB WD RED)
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- First post
- Posts: 1
- Joined: Wed Jul 22, 2020 12:43 am
Re: recurrent warnings "CloudLink service for mobile applications is not available"
I have the same issue on a TS-231P.
Ithink...after the last update.
Thnx in advance.
Mako-
Ithink...after the last update.
Thnx in advance.
Mako-