HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

[somy1982]

Hi,
I have a one way cloud sync job from local to OneDrive, and I keep getting the error "exceeds the maximum number of skipped file" every time when the job runs.
Is there a way I can check which files failed during the transmission?
Thx!

[P3R]

I don't know about cloud jobs as I only backup to gear that I own and manage myself but doesn't clicking on the job name give you a report of the last run with a possibility of downloading a detailed log file on the Job Logs tab?

[somy1982]

Hi,
Thx for the hint!
For cloud job I couldn't find the job logs tab. There is only the "Events" tab which shows the job fails with 10 errors. But I'd like to know which files caused the problem and why?

[P3R]

Okay, so it's different with cloud storage. I'm sorry but then I don't know.

[Korvin]

Hi, I have exactly the same problem with OneDrive sync. It was working flawlessly until maybe a month ago and now it is driving me crazy. What is interesting is that some jobs are working ok, but some (jobs with lots of files) are giving the dreaded "exceeds the maximum number of skipped file" error. If you look at the history of the any specific job failure happens completely randomly. Sometimes after few files, sometimes after thousands of files, sometimes after 200kb transfer, sometimes after 20+ Gb. There is nothing logical about it, so it seems to me asking support for help will be the only way to sort it. I was waiting for FW or HBS update in a hope that will sort it out but there is nothing for quite some time. Please let me know if you managed to sort the issue somehow.

Cheers

[P3R]

...so it seems to me asking support for help will be the only way to sort it.

I agree.

[okanbahsis@gmail.com]

I have the same problem. Has anyone found a solution to this? Thanks

[ldir-EDB0]

I'm very frustrated with HBS3 & Qnap. I have random stopped cloud jobs since HBS3 v14.0.1215 ie Mid December 2020 - Qnap are aware of the issue, it's been fixed since around 1st Week Jan 2021 however not actually schedule for release until 29 Jan 2021.. or so support told me.

So I have waited patiently for this release date which has come and gone. That's 3/8ths of a year and counting that my offsite cloud backups haven't worked reliably. That's not really good enough. I've started looking at TrueNAS much more seriously.

[ldir-EDB0]

HBS3 v15.0.0128 has been released and for the 1st time in 45 days or so my backups have run automatically to completion without error or manual intervention. I am cautiously optimistic.