Cannot access Plex locally but can access it remotely...

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Jeeper2016
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Joined: Mon Jan 23, 2017 9:52 am

Cannot access Plex locally but can access it remotely...

Post by Jeeper2016 » Thu Apr 18, 2019 8:37 am

Hello all. What a unique problem. I have a TVS 1282 running the latest firmware. I recently took the advice of many others and shut my NAS down to the outside world (ie disabled all the needless port forwarding that exposed it to the outside world). I figure I can always VPN in if I need to get there remotely. Anyways I did leave port 32400 forwarded for Plex purposes. If I go to Plex.tv I can access my server no problem. However if I go to the NAS local (192.168.....) and try to access Plex through the icon it won't connect ("Safari can't open this page because the server unexpectedly dropped the connection....). I've started and stopped the service. Made sure I had the latest Plex QNAP firmware, and rebooted my NAS. All with no dice. Is there potentially a different internal port number to use for accessing Plex locally? Any guidance would be great guys, thanks.

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Trexx
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Joined: Sat Oct 01, 2011 7:50 am
Location: Minnesota

Re: Cannot access Plex locally but can access it remotely...

Post by Trexx » Thu Apr 18, 2019 8:56 am

Paul

Model: TS-877-1600 FW: 4.4.1.x
QTier (HDD): [RAID-5] 6 x 3TB HGST DeskStar NAS QTier (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
(SSD): [RAID-1] 2 x 500GB Evo 860
RAM: Kingston HyperX Fury 64GB DDR4-2666
GPU: EVGA GTX 1060, ACX 2.0(1 Fan), 6GB
UPS: CyberPower AVR1350
Media Boxes: Nvidia Shield TV Pro, AppleTV 4k, Various Roku's

Model: TVS-673 32GB FW: 4.4.1.x Test/Backup Box
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NAS RAID Rebuild Times | Live QTS Videos | | QNAP NAS Guide | Information needed when you ask for HELP | QNAP Links, Tutorials, etc.
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq

mdhwoods
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Joined: Wed Mar 29, 2017 8:30 pm

Re: Cannot access Plex locally but can access it remotely...

Post by mdhwoods » Thu Apr 18, 2019 8:34 pm

or http://qnap.ip.address:32400 is you do not have ssl enabled. they also recommend you use app.plex.tv for accessing it locally. sometimes the local app can be a few versions behind the live app and things don't work correctly.

Jeeper2016
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Joined: Mon Jan 23, 2017 9:52 am

Re: Cannot access Plex locally but can access it remotely...

Post by Jeeper2016 » Fri Apr 19, 2019 7:01 am

For whatever reason. Using Chrome has fixed this issue.Thanks all for the tips.

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