HEIC support in Photo Station /QPhoto

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dmormerod
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HEIC support in Photo Station /QPhoto

Post by dmormerod »

With iOS 11 being available tomorrow to everyone, does anyone know when Photostation will support HEIC? Today’s Qphoto update didn’t add it.


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korbuly
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Joined: Tue Feb 07, 2017 4:02 pm

Re: HEIC support in Photo Station /QPhoto

Post by korbuly »

I struggle from this issue. I backed up my phone photo content and I can't do now anything with these HEIC files...

Any idea? Also I would need to access them from my desktop.
alexsalvo1
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Re: HEIC support in Photo Station /QPhoto

Post by alexsalvo1 »

Same issue. There is no way to see HEIC file in Photo Station and QPhoto
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Trexx
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Joined: Sat Oct 01, 2011 7:50 am
Location: Minnesota

Re: HEIC support in Photo Station /QPhoto

Post by Trexx »

My understanding is that the latest versions of QPhoto convert HEIC photo's to JPG and then will upload them to QNAP. Since HEIC is a relatively new file format, and primarily only used by Apple currently, QNAP maybe waiting for wider adoption (or open source support) for the format.
Paul

Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350

Model:TVS-673 32GB & TS-228a Offline[/color]
-----------------------------------------------------------------------------------------------------------------------------------------
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq
llper
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Re: HEIC support in Photo Station /QPhoto

Post by llper »

I also would like to have HEIC support on Photo Station... is there a plan for it ?
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Trexx
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Location: Minnesota

Re: HEIC support in Photo Station /QPhoto

Post by Trexx »

Don’t know. I would suggest submitting a Helpdesk ticket requesting the enhancement.


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Paul

Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350

Model:TVS-673 32GB & TS-228a Offline[/color]
-----------------------------------------------------------------------------------------------------------------------------------------
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq
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Perlbo76
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Re: HEIC support in Photo Station /QPhoto

Post by Perlbo76 »

Very annoying.

Synology moments support heif /heic.
Qnap TVS-873 16GB Ram
Jens W.
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Re: HEIC support in Photo Station /QPhoto

Post by Jens W. »

Just fyi to anyone reading this:

QNAP support just confirmed that they are preparing HEIC/HEIF support. They could not say when exactly the firmware with the update will be released.

Cheers,
Jens
RubberDuck1983
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Re: HEIC support in Photo Station /QPhoto

Post by RubberDuck1983 »

Hey is in the new Firmware maybe the support from heic possible!?

Regards
cralwalker
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Joined: Fri Sep 04, 2015 8:40 pm

Re: HEIC support in Photo Station /QPhoto

Post by cralwalker »

I hope that Qumagie too will support the HEIC format when support for it is released.
MadsL
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Re: HEIC support in Photo Station /QPhoto

Post by MadsL »

Also exiting to see if it will be supported on PhotoStation 5.X or only 6.X.
RubberDuck1983
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Joined: Mon Aug 11, 2014 5:06 am

Re: HEIC support in Photo Station /QPhoto

Post by RubberDuck1983 »

So until now it doesn‘t work correct?!
SargeP
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Re: HEIC support in Photo Station /QPhoto

Post by SargeP »

No news about HEIC support?
It is very upset, cause 90% of my photos in this format
RubberDuck1983
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Re: HEIC support in Photo Station /QPhoto

Post by RubberDuck1983 »

Have here maybe someone new Informations!?

Regards
fumarmata
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Re: HEIC support in Photo Station /QPhoto

Post by fumarmata »

If you came here googling for a solution, please, open a ticket. I have written the info that you could use to go faster (It's the only way that they understand that we need this!):

Here: https://service.qnap.com/en/user/create-ticket
  • Issue category: Multimedia Functions
  • Subcategory: QuMagie
  • Issue type: Function does not work correctly AND Feature request

Add this text or some variation of it:
  • Subject: Please, enable HEIC/HEIF photo and video formats support
  • Description: I need native support of HEIC/HEIF photo and video formats. Vendors like apple have dropped jpeg as the default format and it's a waste of time, resources, storage space, etc. to have to convert between formats and have two duplicate versions of the same file
    Thanks
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