QVR PRO Install problem

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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tomas82
First post
Posts: 1
Joined: Wed May 09, 2018 4:26 pm

QVR PRO Install problem

Post by tomas82 »

hi everyone,

Unable to apply the configuration settings.
Error code: 5001 The QVR Pro Apache timed out.

any idea ? Thanks
JCCorp
Starting out
Posts: 39
Joined: Tue Jun 23, 2015 5:37 am

Re: QVR PRO Install problem

Post by JCCorp »

I am also have the same issue, when trying to install QVR Pro v1.2.1.4.

TVS-863+ (4.3.6.0979 Build 20190620)
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dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: QVR PRO Install problem

Post by dolbyman »

apparently nobody here knows why

contact qnap
JCCorp
Starting out
Posts: 39
Joined: Tue Jun 23, 2015 5:37 am

Re: QVR PRO Install problem

Post by JCCorp »

I've had these sort of issues before with certain apps. Normally I just wait for an update on the app and it self resolves. Although it would have been nice to be able to test QVR in comparison to Surveillance station.
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andersoncheng
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Re: QVR PRO Install problem

Post by andersoncheng »

submit helpdesk ? https://helpdesk.qnap.com

if stop QVR pro and then start again , will this help ?
QNAPAlanK
QNAP Staff
Posts: 114
Joined: Wed Sep 16, 2015 2:15 pm

Re: QVR PRO Install problem

Post by QNAPAlanK »

tomas82 wrote: Wed May 09, 2018 4:30 pm hi everyone,

Unable to apply the configuration settings.
Error code: 5001 The QVR Pro Apache timed out.

any idea ? Thanks
Hi tomas82

Which model you are using? This error usually occured at NAS is busy.
I suggest to observe cpu/ram resource, and we just released 1.2.1.5 version.

(If you already report the issue, please help to attach ticket number to here.)

Thanks
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