Job Remote Backup 1 failed: Program has encountered an unexpected error (-131

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hteibler
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Joined: Wed Jul 10, 2019 9:36 pm

Job Remote Backup 1 failed: Program has encountered an unexpected error (-131

Post by hteibler » Thu Jul 11, 2019 5:36 pm

VM backup from QNAP 2 QANP fails with
on source qnap:
Backup task [Backup_nWin] (to //192.168.201.10/backup/vms/nWin_backup) failed. get remote shared folder info fail
on target qnap:
127.0.0.1 --- --- (Job from client: 192.168.201.110)[Hybrid Backup Sync] (Backup) Job Remote Backup 1 failed: Program has encountered an unexpected error (-131). Begin to retry the job

but an other VM is working,
and also, starting the backup job manualy is working

P3R
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Location: Stockholm, Sweden (UTC+01:00)

Re: Job Remote Backup 1 failed: Program has encountered an unexpected error (-131

Post by P3R » Fri Jul 12, 2019 4:13 pm

Not enough information provided to make a guess and as far as I know Qnap have never published explanations to any error codes so please contact Qnap support for assistance.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

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