Can't upgrade to 2.1 on ES1640dc v2

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Crastan
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Can't upgrade to 2.1 on ES1640dc v2

Post by Crastan »

I can't figure out why I can't upgrade to 2.1. Every time I attempt to do so it says "You can't downgrade the firmware."

We are on 2.0.0.0769.
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storageman
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Re: Can't upgrade to 2.1 on ES1640dc v2

Post by storageman »

Are you doing live update or manual?
That's weird, just noticed the dates are out of order on download page. 2.0 is later than 2.1!
Crastan
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Re: Can't upgrade to 2.1 on ES1640dc v2

Post by Crastan »

Nothing comes up on live update. So I'm trying to do it manually. I noticed the date thing too, but we upgraded to 2.0.0.0769 because it gave the same error when we attempted to update to 2.1 from an even earlier version of 2.0.
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storageman
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Re: Can't upgrade to 2.1 on ES1640dc v2

Post by storageman »

Raise a ticket if manual update doesn't work
All sorts of link corrections about firmware updates with QES
You could try via SSH if you can't wait for Qnap but make sure your backups are working
"fwupdate start <fw-file path>"
fwupdate start /tmp/firmware.img
Crastan
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Re: Can't upgrade to 2.1 on ES1640dc v2

Post by Crastan »

Opened ticket and it was indeed an issue with the timestamp on the firmware release. They have since released an update and I was successfully able to apply it.
smccloud
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Re: Can't upgrade to 2.1 on ES1640dc v2

Post by smccloud »

Just got our ES1640dc v2 in place today and downloaded 2.1. Can't apply, anyone else able to update?
smccloud
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Re: Can't upgrade to 2.1 on ES1640dc v2

Post by smccloud »

And another download of it today resolved the issue.
joechao
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Re: Can't upgrade to 2.1 on ES1640dc v2

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