Low Drive Speed Detected for all 4 Host Disks
- dreggs
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Low Drive Speed Detected for all 4 Host Disks
Woke up this morning to find 4 warnings on my TVS-473e, Each said [Storage and Snapshots] Low drive speed detected for disk 'Host: Disk 1' Check disk status. Then 3 more, one for each disk 2 through 4. Looked at the rapid test results and all disks show good. Is this a problem developing with the NAS? Why am I getting these warning messages?
Windows 10 Pro, Version 1903, OS Build 18362.329, 64bit, I7-8700@3.2GHz 3.19GHz, 32GB RAM, 10GBe
TVS-473e-20GB, QXG-10G1T, USB-U31A2P01, Firmware: 4.3.6.0993, Network Setup - Single Port, Drive Configuration: RAID10, Number of drives: 6, 2-512G Cached - ADATA SU800NS38, FW: RO918B, 4-4TB - Seagate ST4000VN008-2DR166 FW: SC60
TS-453 Pro-8GB, Firmware: 4.3.6.0993, Drive Configuration: RAID10, Number of drives: 4-4TB Western Digital Reds: WD40EFRX-68N32N0 FW: 82.00A82
TVS-473e-20GB, QXG-10G1T, USB-U31A2P01, Firmware: 4.3.6.0993, Network Setup - Single Port, Drive Configuration: RAID10, Number of drives: 6, 2-512G Cached - ADATA SU800NS38, FW: RO918B, 4-4TB - Seagate ST4000VN008-2DR166 FW: SC60
TS-453 Pro-8GB, Firmware: 4.3.6.0993, Drive Configuration: RAID10, Number of drives: 4-4TB Western Digital Reds: WD40EFRX-68N32N0 FW: 82.00A82
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Re: Low Drive Speed Detected for all 4 Host Disks
What disk models and what speeds do they connect with?
Anything in the System log about it?
Look at the complete SMART information statistics (post here if you need help to interpret) for each disk and run the long tests on them.
Anything in the System log about it?
Look at the complete SMART information statistics (post here if you need help to interpret) for each disk and run the long tests on them.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!
A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.
All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!
A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.
All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!
- Toxic17
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Re: Low Drive Speed Detected for all 4 Host Disks
What Firmware version and build number are you using at present?
please logon you NAS via SSH
then the following 3 commands. Post the findings back in this thread.
you should see something like this:
please logon you NAS via SSH
then the following 3 commands. Post the findings back in this thread.
Code: Select all
qcli_storage -d
Code: Select all
qcli_storage -T force=1
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qcli_storage -t force=1
Code: Select all
qcli_storage -d
Enclosure Port Sys_Name Type Size Alias Signature Partitions Model
NAS_HOST 1 /dev/sdb SSD:data 465.76 GB M.2 SSD 1 QNAP FLEX 5 ATA CT500MX500SSD4
NAS_HOST 2 /dev/sda SSD:data 465.76 GB M.2 SSD 2 QNAP FLEX 5 ATA CT500MX500SSD4
NAS_HOST 3 /dev/sde HDD:data 2.73 TB Disk 1 QNAP FLEX 5 WDC WD30EFRX-68EUZN0
NAS_HOST 4 /dev/sdf HDD:data 2.73 TB Disk 2 QNAP FLEX 5 WDC WD30EFRX-68EUZN0
NAS_HOST 5 /dev/sdc HDD:data 2.73 TB Disk 3 QNAP FLEX 5 WDC WD30EFRX-68EUZN0
NAS_HOST 6 /dev/sdd HDD:data 2.73 TB Disk 4 QNAP FLEX 5 WDC WD30EFRX-68EUZN0
NAS_HOST P2-1 /dev/nvme0n1 SSD:data 232.89 GB PCIe 2 M.2 SSD 1QNAP FLEX 5 Samsung SSD 960 EVO 250GB
NAS_HOST P2-2 /dev/nvme1n1 SSD:data 232.89 GB PCIe 2 M.2 SSD 2QNAP FLEX 5 Samsung SSD 960 EVO 250GB
Code: Select all
[~] # qcli_storage -T force=1
fio test command for physical disk: /sbin/fio --filename=test_device --direct=1 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
fio test command for RAID: /sbin/fio --filename=test_device --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
Start testing!
Performance test is finished 100.000%...
Enclosure Port Sys_Name Throughput RAID RAID_Type RAID_Throughput Pool
NAS_HOST 1 /dev/sdb 530.21 MB/s /dev/md3 RAID 1 1.05 GB/s 2
NAS_HOST 2 /dev/sda 528.76 MB/s /dev/md3 RAID 1 1.05 GB/s 2
NAS_HOST 3 /dev/sde 139.62 MB/s /dev/md1 RAID 5 392.29 MB/s 1
NAS_HOST 4 /dev/sdf 138.93 MB/s /dev/md1 RAID 5 392.29 MB/s 1
NAS_HOST 5 /dev/sdc 138.96 MB/s /dev/md1 RAID 5 392.29 MB/s 1
NAS_HOST 6 /dev/sdd 146.61 MB/s /dev/md1 RAID 5 392.29 MB/s 1
NAS_HOST P2-1 /dev/nvme0n1 1.41 GB/s /dev/md2 RAID 1 1.60 GB/s 1
NAS_HOST P2-2 /dev/nvme1n1 1.40 GB/s /dev/md2 RAID 1 1.60 GB/s 1
Code: Select all
[~] # qcli_storage -t force=1
fio test command for LV layer: /sbin/fio --filename=test_device --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
fio test command for File system: /sbin/fio --filename=test_device/qcli_storage --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 --size=128m &>/tmp/qcli_storage.log
Start testing!
Performance test is finished 100.000%...
VolID VolName Pool Mapping_Name Throughput Mount_Path FS_Throughput
1 DataVol1 1 /dev/mapper/cachedev1 472.92 MB/s /share/CACHEDEV1_DATA 1.51 GB/s
2 DataVol2 2 /dev/mapper/cachedev2 1.83 GB/s /share/CACHEDEV2_DATA 888.89 MB/s
Regards Simon
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Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
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When you ask a question, please include the following
NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
- dreggs
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- Location: Phoenix, AZ
Re: Low Drive Speed Detected for all 4 Host Disks
Firmware 4.4.1.1031
~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2019.09.03 12:46:04 =~=~=~=~=~=~=~=~=~=~=~=
# qcli_storage -d
Enclosure Port Sys_Name Type Size Alias Signature Partitions Model
NAS_HOST 1 /dev/sdb SSD:cache 476.94 GB M.2 SSD 1 QNAP FLEX 5 ADATA SU800NS38
NAS_HOST 2 /dev/sda SSD:cache 476.94 GB M.2 SSD 2 QNAP FLEX 5 ADATA SU800NS38
NAS_HOST 3 /dev/sde HDD:data 3.64 TB Disk 1 QNAP FLEX 5 Seagate ST4000VN008-2DR166
NAS_HOST 4 /dev/sdf HDD:data 3.64 TB Disk 2 QNAP FLEX 5 Seagate ST4000VN008-2DR166
NAS_HOST 5 /dev/sdc HDD:data 3.64 TB Disk 3 QNAP FLEX 5 Seagate ST4000VN008-2DR166
NAS_HOST 6 /dev/sdd HDD:data 3.64 TB Disk 4 QNAP FLEX 5 Seagate ST4000VN008-2DR166
[K[~] # qcli_storage -T force=1
fio test command for physical disk: /sbin/fio --filename=test_device --direct=1 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
fio test command for RAID: /sbin/fio --filename=test_device --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
Start testing!
Performance test is finished 100.000%...
Enclosure Port Sys_Name Throughput RAID RAID_Type RAID_Throughput Pool
NAS_HOST 1 /dev/sdb 504.25 MB/s /dev/md2 RAID 1 940.14 MB/s 256
NAS_HOST 2 /dev/sda 504.58 MB/s /dev/md2 RAID 1 940.14 MB/s 256
NAS_HOST 3 /dev/sde 177.71 MB/s /dev/md1 RAID 10 337.24 MB/s 288
NAS_HOST 4 /dev/sdf 161.87 MB/s /dev/md1 RAID 10 337.24 MB/s 288
NAS_HOST 5 /dev/sdc 199.12 MB/s /dev/md1 RAID 10 337.24 MB/s 288
NAS_HOST 6 /dev/sdd 187.23 MB/s /dev/md1 RAID 10 337.24 MB/s 288
[~] # qcli_storage -t force=1
fio test command for LV layer: /sbin/fio --filename=test_device --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
fio test command for File system: /sbin/fio --filename=test_device/qcli_storage --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 --size=128m &>/tmp/qcli_storage.log
Start testing!
Performance test is finished 100.000%...
VolID VolName Pool Mapping_Name Throughput Mount_Path FS_Throughput
1 MainStorage 288 /dev/mapper/cachedev1 432.08 MB/s /share/CACHEDEV1_DATA 847.68 MB/s
[~] #
~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2019.09.03 12:46:04 =~=~=~=~=~=~=~=~=~=~=~=
# qcli_storage -d
Enclosure Port Sys_Name Type Size Alias Signature Partitions Model
NAS_HOST 1 /dev/sdb SSD:cache 476.94 GB M.2 SSD 1 QNAP FLEX 5 ADATA SU800NS38
NAS_HOST 2 /dev/sda SSD:cache 476.94 GB M.2 SSD 2 QNAP FLEX 5 ADATA SU800NS38
NAS_HOST 3 /dev/sde HDD:data 3.64 TB Disk 1 QNAP FLEX 5 Seagate ST4000VN008-2DR166
NAS_HOST 4 /dev/sdf HDD:data 3.64 TB Disk 2 QNAP FLEX 5 Seagate ST4000VN008-2DR166
NAS_HOST 5 /dev/sdc HDD:data 3.64 TB Disk 3 QNAP FLEX 5 Seagate ST4000VN008-2DR166
NAS_HOST 6 /dev/sdd HDD:data 3.64 TB Disk 4 QNAP FLEX 5 Seagate ST4000VN008-2DR166
[K[~] # qcli_storage -T force=1
fio test command for physical disk: /sbin/fio --filename=test_device --direct=1 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
fio test command for RAID: /sbin/fio --filename=test_device --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
Start testing!
Performance test is finished 100.000%...
Enclosure Port Sys_Name Throughput RAID RAID_Type RAID_Throughput Pool
NAS_HOST 1 /dev/sdb 504.25 MB/s /dev/md2 RAID 1 940.14 MB/s 256
NAS_HOST 2 /dev/sda 504.58 MB/s /dev/md2 RAID 1 940.14 MB/s 256
NAS_HOST 3 /dev/sde 177.71 MB/s /dev/md1 RAID 10 337.24 MB/s 288
NAS_HOST 4 /dev/sdf 161.87 MB/s /dev/md1 RAID 10 337.24 MB/s 288
NAS_HOST 5 /dev/sdc 199.12 MB/s /dev/md1 RAID 10 337.24 MB/s 288
NAS_HOST 6 /dev/sdd 187.23 MB/s /dev/md1 RAID 10 337.24 MB/s 288
[~] # qcli_storage -t force=1
fio test command for LV layer: /sbin/fio --filename=test_device --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 &>/tmp/qcli_storage.log
fio test command for File system: /sbin/fio --filename=test_device/qcli_storage --direct=0 --rw=read --bs=1M --runtime=15 --name=test-read --ioengine=libaio --iodepth=32 --size=128m &>/tmp/qcli_storage.log
Start testing!
Performance test is finished 100.000%...
VolID VolName Pool Mapping_Name Throughput Mount_Path FS_Throughput
1 MainStorage 288 /dev/mapper/cachedev1 432.08 MB/s /share/CACHEDEV1_DATA 847.68 MB/s
[~] #
Windows 10 Pro, Version 1903, OS Build 18362.329, 64bit, I7-8700@3.2GHz 3.19GHz, 32GB RAM, 10GBe
TVS-473e-20GB, QXG-10G1T, USB-U31A2P01, Firmware: 4.3.6.0993, Network Setup - Single Port, Drive Configuration: RAID10, Number of drives: 6, 2-512G Cached - ADATA SU800NS38, FW: RO918B, 4-4TB - Seagate ST4000VN008-2DR166 FW: SC60
TS-453 Pro-8GB, Firmware: 4.3.6.0993, Drive Configuration: RAID10, Number of drives: 4-4TB Western Digital Reds: WD40EFRX-68N32N0 FW: 82.00A82
TVS-473e-20GB, QXG-10G1T, USB-U31A2P01, Firmware: 4.3.6.0993, Network Setup - Single Port, Drive Configuration: RAID10, Number of drives: 6, 2-512G Cached - ADATA SU800NS38, FW: RO918B, 4-4TB - Seagate ST4000VN008-2DR166 FW: SC60
TS-453 Pro-8GB, Firmware: 4.3.6.0993, Drive Configuration: RAID10, Number of drives: 4-4TB Western Digital Reds: WD40EFRX-68N32N0 FW: 82.00A82
- Toxic17
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Re: Low Drive Speed Detected for all 4 Host Disks
Since this is Beta firmware I would raise a ticket with QNAP. disk speeds look ok to me.
add the details you have run just now into the ticket as well. if smart tests have been run and nothing found then QNAP will have to investigate why the reported error.
add the details you have run just now into the ticket as well. if smart tests have been run and nothing found then QNAP will have to investigate why the reported error.
Regards Simon
Qnap Downloads
MyQNap.Org Repository
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When you ask a question, please include the following
NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
Qnap Downloads
MyQNap.Org Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following
NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
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Re: Low Drive Speed Detected for all 4 Host Disks
Any RCA? Solution?
I’m using fw 4.4.1.1146.
Got a hint from the support it’s a memory issue.
Investigation continues.
I’m using fw 4.4.1.1146.
Got a hint from the support it’s a memory issue.
Investigation continues.
QTS 4.1.n/4.2.n/4.3.n/4.4.n MANUAL
Submit QNAP Support Ticket - QNAP Tutorials, Wiki - Product Support Status - Moogle's QNAP FAQ help V2 - QNAP Security Advisory
When you ask a question, please include the following:
Data md_checker nasreport (release 20180525)
=
Model: TVS-873e -- RAM: 20G -- FW: QTS 5.1.1.2491 build 20230815 (used as main storage + applications)
WD60EFRX-68L0BN1(x6) / WD80EFAX-68LHPN0(x1) Red HDDs -- RAID5: 8x6TB -- Cold spare: None
=
Model: TS-453B -- RAM: 8G -- FW: QTS 4.4.1.0978 build 20190626 -- BROKEN
=
Model: SS-839 -- SOLD after 12 years use! Never lost ANY data!
=
13 years of QNAP experience + Asustor and WD!
Submit QNAP Support Ticket - QNAP Tutorials, Wiki - Product Support Status - Moogle's QNAP FAQ help V2 - QNAP Security Advisory
When you ask a question, please include the following:
Data md_checker nasreport (release 20180525)
=
Model: TVS-873e -- RAM: 20G -- FW: QTS 5.1.1.2491 build 20230815 (used as main storage + applications)
WD60EFRX-68L0BN1(x6) / WD80EFAX-68LHPN0(x1) Red HDDs -- RAID5: 8x6TB -- Cold spare: None
=
Model: TS-453B -- RAM: 8G -- FW: QTS 4.4.1.0978 build 20190626 -- BROKEN
=
Model: SS-839 -- SOLD after 12 years use! Never lost ANY data!
=
13 years of QNAP experience + Asustor and WD!
- storageman
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Re: Low Drive Speed Detected for all 4 Host Disks
I would suspect a cache issue, so test turning it off.