QVR Pro ONVIF Status Connecting

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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QSISteve
Know my way around
Posts: 164
Joined: Tue Nov 06, 2007 9:07 pm

QVR Pro ONVIF Status Connecting

Post by QSISteve » Wed Sep 04, 2019 5:23 pm

Hello

Just installing an ONVIF camera onto QVR Pro. When I add the camera the scan picks it up and sets the ports and ONVIF profile etc, but if I press the test button I get the orange exclamation mark which say to check model ip user/pass etc. I've set the user and password but I still get the orange exclamation mark. When I check the status in the camera list it just says connecting and eventually times out to idle.

Any clues. I can connect to the camera using VLC.

Regards
Steve

QNAPAlanK
QNAP Staff
Posts: 108
Joined: Wed Sep 16, 2015 2:15 pm

Re: QVR Pro ONVIF Status Connecting

Post by QNAPAlanK » Thu Sep 05, 2019 12:39 am

Hi Steve

Please contact us to resolve your issue.

Thanks!

(or provide your camera setting value to here.)

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