QVR Pro ONVIF Status Connecting

[QSISteve]

Hello

Just installing an ONVIF camera onto QVR Pro. When I add the camera the scan picks it up and sets the ports and ONVIF profile etc, but if I press the test button I get the orange exclamation mark which say to check model ip user/pass etc. I've set the user and password but I still get the orange exclamation mark. When I check the status in the camera list it just says connecting and eventually times out to idle.

Any clues. I can connect to the camera using VLC.

Regards
Steve

[QNAPAlanK]

Hi Steve

Please contact us to resolve your issue.

Thanks!

(or provide your camera setting value to here.)