Hi Experts,
Recently 2 out of 4 disks on my TS-451 had problems (Raid 10). One disk dissapear and the other one gives SMART warning and Disk access history (i/O) Error.
I replaced the faulty one on bay 1 (hotswap) but still the LUN status is error and cannot access any files.
Any idea? Where can i start troubleshooting.
For convinicence attached some screenshots from the Storage & Snapshots section
TS-451 - QTS 4.3.6 Build 1050
Thanks in advance
Alexis
Disk's failure - Raid Error status (TS-451)
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Disk's failure - Raid Error status (TS-451)
QNAP TS-451 - 4 * Seagate NAS 4TB (RAID10) - FW: QTS 4.3.6 Build 1050
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Re: Disk's failure - Raid Error status (TS-451)
Additional info :
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[admin@QNAPNAS ~]# cat /proc/mdstat
Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md322 : active raid1 sdd5[3](S) sdc5[2](S) sdb5[1] sda5[0]
7235136 blocks super 1.0 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk
md256 : active raid1 sdd2[3](S) sdc2[2](S) sdb2[1] sda2[0]
530112 blocks super 1.0 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk
md13 : active raid1 sdb4[1] sdd4[3] sdc4[2] sda4[24]
458880 blocks super 1.0 [24/4] [UUUU____________________]
bitmap: 1/1 pages [4KB], 65536KB chunk
md9 : active raid1 sdb1[1] sdd1[3] sdc1[2] sda1[24]
530048 blocks super 1.0 [24/4] [UUUU____________________]
bitmap: 1/1 pages [4KB], 65536KB chunk
Code: Select all
QNAP TS-451 - 4 * Seagate NAS 4TB (RAID10) - FW: QTS 4.3.6 Build 1050
- dolbyman
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Re: Disk's failure - Raid Error status (TS-451)
run
if the wrong two drives failed then your RAID is toast.. that's why you should run RAID6 for guaranteed two drive failure tolerance
the firmware you are running was recalled by qnap, so a downgrade might also be advised
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md_checker
the firmware you are running was recalled by qnap, so a downgrade might also be advised
Last edited by dolbyman on Tue Sep 17, 2019 4:17 am, edited 1 time in total.
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Re: Disk's failure - Raid Error status (TS-451)
Thanks for the advice. Output of the command below:
Strange as the drives are present:
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[admin@QNAPNAS share]# md_checker
Welcome to MD superblock checker (v1.4) - have a nice day~
Scanning system...
HAL firmware detected!
Scanning Enclosure 0...
RAID metadata found!
UUID: 136b3e4a:e0f44a4b:cc1bba75:9bcd0f3d
Level: raid10
Devices: 4
Name: md1
Chunk Size: 64K
md Version: 1.0
Creation Time: Feb 7 18:59:49 2015
Status: OFFLINE
===============================================================================
Disk | Device | # | Status | Last Update Time | Events | Array State
===============================================================================
-------------- 0 Missing -------------------------------------------
-------------- 1 Missing -------------------------------------------
3 /dev/sdc3 2 Active Jul 23 15:43:57 2019 2686358 A.AA
4 /dev/sdd3 3 Active Jul 23 15:43:57 2019 2686358 A.AA
===============================================================================
Strange as the drives are present:
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[admin@QNAPNAS ~]# qcli_storage -d
Enclosure Port Sys_Name Type Size Alias Signature Partitions Model
NAS_HOST 1 /dev/sda HDD:free 3.64 TB -- QNAP FLEX 5 WDC WD40PURX-64GVNY0
NAS_HOST 2 /dev/sdb HDD:free 3.64 TB -- QNAP FLEX 5 Seagate ST4000VN000-1H4168
NAS_HOST 3 /dev/sdc HDD:data 3.64 TB -- QNAP FLEX 5 Seagate ST4000VN000-1H4168
NAS_HOST 4 /dev/sdd HDD:data 3.64 TB -- QNAP FLEX 5 Seagate ST4000VN000-1H4168
QNAP TS-451 - 4 * Seagate NAS 4TB (RAID10) - FW: QTS 4.3.6 Build 1050
- dolbyman
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- Location: Vancouver BC , Canada
Re: Disk's failure - Raid Error status (TS-451)
looks like the raid is busted
you could try a force assemble (if you have working backups)
or even better yet, try to open a ticket with qnap
you could try a force assemble (if you have working backups)
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mdadm --assemble --force --verbose /dev/md1 /dev/sda /dev/sdb /dev/sdc /dev/sdd
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Re: Disk's failure - Raid Error status (TS-451)
thank you for the help. The command didnt work:
So i opened a ticket to support.
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[admin@QNAPNAS ~]# mdadm --assemble --force --verbose /dev/md1 /dev/sda /dev/sdb /dev/sdc /dev/sdd
mdadm: looking for devices for /dev/md1
mdadm: Cannot assemble mbr metadata on /dev/sda
mdadm: /dev/sda has no superblock - assembly aborted
QNAP TS-451 - 4 * Seagate NAS 4TB (RAID10) - FW: QTS 4.3.6 Build 1050