Qsync broken

FTP Server, File Server, DDNS, SAMBA, AFP, NFS
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spile
Getting the hang of things
Posts: 50
Joined: Tue May 24, 2016 12:13 am

Qsync broken

Post by spile » Fri Feb 14, 2020 1:58 pm

First a forum request...Why doesn’t QSync have a dedicated area/sub forum? For now both file sharing and backup and restore could be used to post questions which is messy.

QSync 4.3.9.1302 has just stopped working for me after many years of faithful service.
The desktop client is on a connecting... loop
The link status shows the NAS is connected but the Computer (Windows 10) connection status is stuck ‘connecting’.

I opened a call a few days ago but now waiting why “it is being investigated”.
It would be a pain if I have to move to an alternative solution but perhaps if QSync isn’t viable I really will have no choice if I want to keep a copy of my documents on the NAS.

rvamerongen
Getting the hang of things
Posts: 62
Joined: Sat Jan 16, 2016 2:00 pm

Re: Qsync broken

Post by rvamerongen » Tue Mar 10, 2020 10:18 pm

+1 about the forum request
QNAP TS-453A - 4GB-RAM - 16TB - QTS 4.3.4 - RAID 10

dolbyman
Guru
Posts: 16993
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Qsync broken

Post by dolbyman » Tue Mar 10, 2020 10:34 pm

qnap forum admins do not come here ..you need to open a ticket

spile
Getting the hang of things
Posts: 50
Joined: Tue May 24, 2016 12:13 am

Re: Qsync broken

Post by spile » Mon Mar 16, 2020 8:10 pm

Ticket opened and successful fix applied with firmware update.

mikejenlyons
New here
Posts: 2
Joined: Mon Mar 16, 2020 12:07 am

Re: Qsync broken

Post by mikejenlyons » Mon Mar 23, 2020 1:45 am

spile wrote:
Mon Mar 16, 2020 8:10 pm
Ticket opened and successful fix applied with firmware update.
What firmware update fixed it for you? Mine still is seeking out a non-existent HOME directory.

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