Got this with McAfee, could not update the anti-virus definitions, and went looking for fixes. Many were found, but all seemed way too involved. So I opened a ticket, and after a day, the help desk got things working right by reinstalling the latest firmware. No creating volumes, or other weirdness, just a firmware reinstall. After it finished, McAfee update works as it should.
Thought I'd share if it comes up for someone e;se.
The volume used to store virus definitions is corrupt or missing. Create a new volume.
-
- Starting out
- Posts: 13
- Joined: Sat Feb 17, 2018 4:53 am
-
- First post
- Posts: 1
- Joined: Sun Jan 11, 2015 9:55 am
Re: The volume used to store virus definitions is corrupt or missing. Create a new volume.
I have the same problem. What firmware reinstall was that?
-
- Starting out
- Posts: 13
- Joined: Sat Feb 17, 2018 4:53 am
Re: The volume used to store virus definitions is corrupt or missing. Create a new volume.
The current one. Whatever one is messing up, reinstall it or the latest one if you run older versions for some reason. It was teh reinstall process that fixed things, so the specific firmware seems not relevant.
- dolbyman
- Guru
- Posts: 35253
- Joined: Sat Feb 12, 2011 2:11 am
- Location: Vancouver BC , Canada
Re: The volume used to store virus definitions is corrupt or missing. Create a new volume.
always state the build ..
"current" means nothing
"current" means nothing
-
- Starting out
- Posts: 13
- Joined: Sat Feb 17, 2018 4:53 am
Re: The volume used to store virus definitions is corrupt or missing. Create a new volume.
Per tech support, it wasn't build related, it was install related. When I updated the firmware myself apparently something messed up that a reinstall of what was then the current build fixed it. The explanation was simply the reinstall itself was the fix. Take that for what you want. It's what was said. No mention of needing a specific build or having issues with a specific build.