myqnapcloud

Post your questions about myQNAPcloud service here.
Post Reply
darfie21
Starting out
Posts: 29
Joined: Thu May 25, 2017 6:35 am

myqnapcloud

Post by darfie21 » Thu Jul 30, 2020 10:48 am

My connection status for myqapcloud link shows as normal:
Screen Shot 2020-07-26 at 10.16.03 PM (1).png

However the link is grayed out here:
Screen Shot 2020-07-26 at 10.14.27 PM.png
Anyone know how to correct this ?? I cant access myqnapcloud.
You do not have the required permissions to view the files attached to this post.

User avatar
spile
Know my way around
Posts: 189
Joined: Tue May 24, 2016 12:13 am

Re: myqnapcloud

Post by spile » Fri Jul 31, 2020 1:18 pm

That is what I get and what I a expect to see with uPnP turned off on my router. I can still use MyQnapCloud Link however.

darfie21
Starting out
Posts: 29
Joined: Thu May 25, 2017 6:35 am

Re: myqnapcloud

Post by darfie21 » Sat Aug 01, 2020 8:44 am

I cant access myqnapcloud. The myqnapcloud link status shows as greyed out. The connection status shows as normal. Strange, it should work.

User avatar
spile
Know my way around
Posts: 189
Joined: Tue May 24, 2016 12:13 am

Re: myqnapcloud

Post by spile » Sun Aug 02, 2020 6:25 pm

I had a similar issue.
When I clicked on the SMartURL, I was directed to https://www.myqnapcloud.com/u#/my_device and received an error to sat that my device was not connected.
I then selected https://www.myqnapcloud.com/u#/my_device (icon to left hand side)
I was able to log in and from that point the SmartURL worked again.

darfie21
Starting out
Posts: 29
Joined: Thu May 25, 2017 6:35 am

Re: myqnapcloud

Post by darfie21 » Mon Aug 10, 2020 8:00 am

Uninstalling and reinstalling myqnpacloud fixed issue

Post Reply

Return to “myQNAPcloud service”