myqnapcloud

Post your questions about myQNAPcloud service here.
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darfie21
Starting out
Posts: 29
Joined: Thu May 25, 2017 6:35 am

myqnapcloud

Post by darfie21 »

My connection status for myqapcloud link shows as normal:
Screen Shot 2020-07-26 at 10.16.03 PM (1).png

However the link is grayed out here:
Screen Shot 2020-07-26 at 10.14.27 PM.png
Anyone know how to correct this ?? I cant access myqnapcloud.
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spile
Been there, done that
Posts: 637
Joined: Tue May 24, 2016 12:13 am

Re: myqnapcloud

Post by spile »

That is what I get and what I a expect to see with uPnP turned off on my router. I can still use MyQnapCloud Link however.
darfie21
Starting out
Posts: 29
Joined: Thu May 25, 2017 6:35 am

Re: myqnapcloud

Post by darfie21 »

I cant access myqnapcloud. The myqnapcloud link status shows as greyed out. The connection status shows as normal. Strange, it should work.
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spile
Been there, done that
Posts: 637
Joined: Tue May 24, 2016 12:13 am

Re: myqnapcloud

Post by spile »

I had a similar issue.
When I clicked on the SMartURL, I was directed to https://www.myqnapcloud.com/u#/my_device and received an error to sat that my device was not connected.
I then selected https://www.myqnapcloud.com/u#/my_device (icon to left hand side)
I was able to log in and from that point the SmartURL worked again.
darfie21
Starting out
Posts: 29
Joined: Thu May 25, 2017 6:35 am

Re: myqnapcloud

Post by darfie21 »

Uninstalling and reinstalling myqnpacloud fixed issue
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