All 4 HDD lights red

[cte00]

Dear all,

Out of the blue, my NAS just suddenly had all 4 HDD lights red, yellow flashing Status, and blue LAN.

This happened about 4 weeks ago, and only now I had a chance to sit down to resolve this.

I am happy to open this up and do some test, but kinda need some starting point on where to look.

Many thanks in advance.

Warm regards,
CT

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Details of my NAS
QNAP TS-451+
Bought it on Jan 2016

The troubleshooting steps I took
Steps taken to troubleshoot:
1) With all four still HDDs in:
- HDD lights red, LAN light blue, Status flashing yellow
- No access to the WebUI

noname.jpg

2) Force shut by pressing the power button for a long time. Restart:
- Same LED lights, HDD lights red, LAN light blue, Status flashing yellow
- No access to the WebUI

3) Forces shut. Took all the four drives out. Restart.
- Same LED lights, HDD lights red, LAN light blue, Status flashing yellow
- This time got to the WebUI that says you need at least one HDD installed. [http://192.168.1.200:8080/cgi-bin/quick ... iskmissing]

noname2.jpg

Pushed in HDD1
- No change noticed. Refreshed page and still nothing.

Reboot from WebUI
- Same LED lights, HDD lights red, LAN light blue, Status flashing yellow
- No access to the WebUI

4) Repeat (3) above with different HDD
- Same result as Step 3

[dolbyman]

could be a busted backplane ...only a repair (qnap does not sell parts) or new nas would help here

[electricretina]

I have a similar issue but my status led is off. Did you manage to solve this?