TS-209 and WD5000ABYS
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TS-209 and WD5000ABYS
Hello,
got a (maybe dumb) RAID-related question for my first post!
I'm using an TS-209 with 2 WD5000ABYS Raid Edition Harddiscs from Western Digital!
Everything started fine with these drives but after installing the system with no errors the RAID signalizes that it is in degraded mode and i can't find any solution why!
I tried the Firmware Update which is suggested for these drives from WD and mine seem to have already the latest firmware.
Now i don't know how to solve this problem! Maybe somebody can give me a solution!
Best regards
hLa
got a (maybe dumb) RAID-related question for my first post!
I'm using an TS-209 with 2 WD5000ABYS Raid Edition Harddiscs from Western Digital!
Everything started fine with these drives but after installing the system with no errors the RAID signalizes that it is in degraded mode and i can't find any solution why!
I tried the Firmware Update which is suggested for these drives from WD and mine seem to have already the latest firmware.
Now i don't know how to solve this problem! Maybe somebody can give me a solution!
Best regards
hLa
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Hi hLa,
I have the same configuration without any disk problems (even spin down works fine). Have you tried the disk checks in 'device configuration'?
fuzzy
I have the same configuration without any disk problems (even spin down works fine). Have you tried the disk checks in 'device configuration'?
fuzzy
TS-209pro, Firmware 1.1.5 0128T, 2 x WD5000ABYS-01TNA12.0 in RAID-1, Services: MS networking, Mulitimedia Station, DL Station, Web Server, MySQL Server; Win2K/XP
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Hi hLa,
Sounds like there's HDD error. If you don't mind, we'd like to login your NAS to check the prob. Could you pls email us at q_support@qnap.com.tw?
Sounds like there's HDD error. If you don't mind, we'd like to login your NAS to check the prob. Could you pls email us at q_support@qnap.com.tw?
Online Support Form: http://www.qnap.com/onlinesupport.asp
Support email: q_support@qnap.com.tw
MSN: q.support@hotmail.com
Skype: qnapskype
Support email: q_support@qnap.com.tw
MSN: q.support@hotmail.com
Skype: qnapskype
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thanks for the suggestion but i already switched to Seagate Disks and i'll keep watching this! if theres the same problem with these disks i'll come back to you!QNAPRei wrote:Hi hLa,
Sounds like there's HDD error. If you don't mind, we'd like to login your NAS to check the prob. Could you pls email us at q_support@qnap.com.tw?
regards
- QNAPIvan
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Dear hLa:
Here I also discussed with our engineers. Regarding the RAID failed (Status LED is turned to Red and system goes to degrade mode) due to bad block of hard disk reported by NAS system, below is for your information:
The bad block scan on Linux system will do the writing test and also compare the data accuracy seriously. It is even better than the work done by Windows system. You can trust the result reported by our NAS.
We also encountered the the similar issue of several newly purchased hard disks but also get failed before. For anyone encounter the similar issue I will suggest you to swap the hard disk with the vendor to ensure you get a more stable hard disk from your reseller.
Cheers,
Here I also discussed with our engineers. Regarding the RAID failed (Status LED is turned to Red and system goes to degrade mode) due to bad block of hard disk reported by NAS system, below is for your information:
The bad block scan on Linux system will do the writing test and also compare the data accuracy seriously. It is even better than the work done by Windows system. You can trust the result reported by our NAS.
We also encountered the the similar issue of several newly purchased hard disks but also get failed before. For anyone encounter the similar issue I will suggest you to swap the hard disk with the vendor to ensure you get a more stable hard disk from your reseller.
Cheers,
________________________________________
Product Marketing Director
USA Online Support: http://www.qnap.com/i/useng/before_buy/ ... wone&cid=2
Support email: q_supportus@qnap.com
USA Technical Support: +1 909 595 2782
Product Marketing Director
USA Online Support: http://www.qnap.com/i/useng/before_buy/ ... wone&cid=2
Support email: q_supportus@qnap.com
USA Technical Support: +1 909 595 2782
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Re: TS-209 and WD5000ABYS
Please verify HDD to support in Ts-209.
hLa wrote:Hello,
got a (maybe dumb) RAID-related question for my first post!
I'm using an TS-209 with 2 WD5000ABYS Raid Edition Harddiscs from Western Digital!
Everything started fine with these drives but after installing the system with no errors the RAID signalizes that it is in degraded mode and i can't find any solution why!
I tried the Firmware Update which is suggested for these drives from WD and mine seem to have already the latest firmware.
Now i don't know how to solve this problem! Maybe somebody can give me a solution!
Best regards
hLa
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- Starting out
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Re: TS-209 and WD5000ABYS
donghoon.kim wrote:Please verify HDD to support in Ts-209.
hLa wrote:Hello,
got a (maybe dumb) RAID-related question for my first post!
I'm using an TS-209 with 2 WD5000ABYS Raid Edition Harddiscs from Western Digital!
Everything started fine with these drives but after installing the system with no errors the RAID signalizes that it is in degraded mode and i can't find any solution why!
I tried the Firmware Update which is suggested for these drives from WD and mine seem to have already the latest firmware.
Now i don't know how to solve this problem! Maybe somebody can give me a solution!
Best regards
hLa
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i have the same problem with my WD RE2 4000YR.
i just bought 4 of them and tried them all in the TS209 Pro. if i insert 2 and use them as single disks, there are no problems. as soon as i choose to build a raid1, at the end of building it, the light of the second disk is flashing and the infolight is green. if i do a reboot, the light for the second disk is not flahing, but the infolight is green.
as i said: i tried the same with all of the disks and i seriously doubt that 4 wd disks, which are built for servers, have so big problems, that they can't be used by the 209 pro.
i testet firmware 1.1.3, 1.1.4 and 1.1.5 (the one with the fix). erverytime the same.
has anyone a clue, what i could try to solve the problem?
i just bought 4 of them and tried them all in the TS209 Pro. if i insert 2 and use them as single disks, there are no problems. as soon as i choose to build a raid1, at the end of building it, the light of the second disk is flashing and the infolight is green. if i do a reboot, the light for the second disk is not flahing, but the infolight is green.
as i said: i tried the same with all of the disks and i seriously doubt that 4 wd disks, which are built for servers, have so big problems, that they can't be used by the 209 pro.
i testet firmware 1.1.3, 1.1.4 and 1.1.5 (the one with the fix). erverytime the same.
has anyone a clue, what i could try to solve the problem?
- QNAPIvan
- Experience counts
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Dear badbandit
Can you try to check the log (what's does log system say), and also try to perform the bad block scan?
There should be something abnormal to cause the read/write error that the system cannot build the RAID successfully.
Cheers,
Can you try to check the log (what's does log system say), and also try to perform the bad block scan?
There should be something abnormal to cause the read/write error that the system cannot build the RAID successfully.
Cheers,
________________________________________
Product Marketing Director
USA Online Support: http://www.qnap.com/i/useng/before_buy/ ... wone&cid=2
Support email: q_supportus@qnap.com
USA Technical Support: +1 909 595 2782
Product Marketing Director
USA Online Support: http://www.qnap.com/i/useng/before_buy/ ... wone&cid=2
Support email: q_supportus@qnap.com
USA Technical Support: +1 909 595 2782
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Re: TS-209 and WD5000ABYS
I have 2 500 gig RE2s and have not seen this issue on the current 1.1.5 firmware. QNAP officially supports these drives. Mine won't spin down though.
Have you considered running the WD TLDR tool? It will switch your drives to "non-raid" mode. (Or switch them back if they got messed up.) wdtldr.zip
Neal
Have you considered running the WD TLDR tool? It will switch your drives to "non-raid" mode. (Or switch them back if they got messed up.) wdtldr.zip
Neal