UK Support

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casw1000
Getting the hang of things
Posts: 89
Joined: Sat Jan 30, 2016 8:46 pm

UK Support

Post by casw1000 »

Hello all,

I would like to reach out to Qnap Support UK and ideally the Management or Leader. I would rather take this offline and maybe private, but I could not find a way to PM anyone within UK.

Please dont ask me to raise a ticket, I would like someone from Qnap to PM me a contact so that I can discuss my issues.

Thanks very much.
Colin.
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dolbyman
Guru
Posts: 35253
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: UK Support

Post by dolbyman »

Neither do PM work here, nor does QNAP monitor these boards...so you will not find here what you are looking for
casw1000
Getting the hang of things
Posts: 89
Joined: Sat Jan 30, 2016 8:46 pm

Re: UK Support

Post by casw1000 »

Ok, thanks Dolbyman. I will leave quietly then. I give up with Support. Thanks to those that I have spoken to here in the past.
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dolbyman
Guru
Posts: 35253
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: UK Support

Post by dolbyman »

Qnap website has a UK phone support number

UK UK
Technical Support

Helpdesk: 08:30–17:30
Phone: 09:00–12:00
Mon - Fri (GMT+0, Summer Time: GMT+1, except bank holidays)

0333-344-2522 ext 2
casw1000
Getting the hang of things
Posts: 89
Joined: Sat Jan 30, 2016 8:46 pm

Re: UK Support

Post by casw1000 »

Thank you. I will call them and explain why I am selling up. Maybe it wont make any difference, but I have no intention to air negative experiences here, maybe they can use my feedback to make changes. Much appreciated anyway.
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