Issue after update QTS 5.1.1.2491

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djmutters69
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Issue after update QTS 5.1.1.2491

Post by djmutters69 » Wed Aug 23, 2023 4:04 am

Hello, last night my NAS which is a TS-464 has updated automatically to the latest firmware which is QTS 5.1.1.2491. After the update I have encountered a lot of issues, first was that the nas wasn't connected to the internet anymore and i could not connect to it just with the local ip address, after i managed to connect it back to the internet i encountered the second problem which is that i cant use the smartlink to access it remotely, and third is that when i restart the nas all of the setting are lost and again i need to start again with everything. Could someone provide me some ideas what could i try or what to do? Thank you.

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dolbyman
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Location: Vancouver BC , Canada

Re: Issue after update QTS 5.1.1.2491

Post by dolbyman » Wed Aug 23, 2023 4:17 am

i have seen other people on reddit have the same issue

https://www.reddit.com/r/qnap/comments/ ... with_link/

Probably nobody here will use any qnapcloud services and would know

I have already filled my quota about NAS exposure ..so I will spare you the warnings..just no tears if all files are encrypted

djmutters69
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Re: Issue after update QTS 5.1.1.2491

Post by djmutters69 » Wed Aug 23, 2023 4:52 am

I see its a problem at the moment with them, thank you for your reply

SASHedroff
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Re: Issue after update QTS 5.1.1.2491

Post by SASHedroff » Sun Sep 17, 2023 4:51 am

I too cannot connect to local router, what did you do to fix that issue after this update?

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