TR-004 + WD Red Plus 12 TB = keeps restarting

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Glorify1626
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Joined: Wed May 08, 2024 4:12 pm

TR-004 + WD Red Plus 12 TB = keeps restarting

Post by Glorify1626 »

Hi,
I've bought expansion unit TR-004 to use with my small NAS TS-228A. So far I have one drive, which I want to expand in the future. The drive is WD Red Plus 12 TB (WD120EFBX-68B0EN0).
The problem I'm facing is the enclosure keeps restarting every few seconds / few minutes from connecting to NAS. After restart it sometimes is detected again, but most of the time it's not and I need to disconnect the power and try again. It's not usable. I RMA'd it, but the local service (I'm in Poland) told me it works fine. I'd appreciate any tips what should I try/do now. Thanks!
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NoName
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Joined: Mon Feb 16, 2015 11:01 pm

Re: TR-004 + WD Red Plus 12 TB = keeps restarting

Post by NoName »

You may check the usb cable if there is an issue with that, you should check the logs of your NAS if an error is reported. When not adding a HDD, will it disconnect as well?
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