TS/251+ is saving files to Recycle folder

Q'center app, Helpdesk app
Post Reply
djmay
New here
Posts: 2
Joined: Thu Nov 04, 2021 5:46 am

TS/251+ is saving files to Recycle folder

Post by djmay »

I have had a service ticket in progress for more than one month with no resolution. The Recycle folder has grown to 2TB. Upon investigation, I discovered that when a working file is saved (not deleted) on the NAS, a copy appears in the NAS Recycle folder. Then, if that file is saved again another file is saved to the Recycle folder with the name filename.xxx[1], [2], [3], etc.

If the same file is saved to a local drive, it does not appear in the local computer Recycle Bin.

Most of my work is with Photoshop, Lightroom, Davinci Resolve and Cakewalk. Many of these files are several gb in size, hence the 2tb Recycle folder.

Because QuLog shows a "deleted" entry, tech support thinks a person is deleting files. I have sent multiple screenshots and detailed explanations, and still no progress.

I hope someone here has some knowledge about this NAS quirk.
User avatar
NoName
Know my way around
Posts: 197
Joined: Mon Feb 16, 2015 11:01 pm

Re: TS/251+ is saving files to Recycle folder

Post by NoName »

Can you check your settings on Control Panel > Network & File Services > Network Recycle Bin?

If you have access via ssh, please get the output of these commands:

Code: Select all

cd /share/homes
ls -la | grep Recycle
EDIT:
would be best if you replace /share/homes with the shared folder that you are using
Post Reply

Return to “NAS Management”