HBS3 failure with Google Drive

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utmba95
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HBS3 failure with Google Drive

Post by utmba95 »

I successfully connected Google Drive to HBS3, but when I launch a backup or sync, it fails. Sometimes it processes some files and other times it fails immediately. Also, sometimes when I create a new job, it just spins trying to list the Google Drive folders. However, if I try again once or twice more, it works.
{'error': {'code': 400, 'message': 'Invalid field selection marked_viewed_by_me_date', 'errors': [{'message': 'Invalid field selection marked_viewed_by_me_date', 'domain': 'global', 'reason': 'invalidParameter', 'location': 'fields', 'locationType': 'parameter'}]}}

Code: Select all

event_id,event_type,event_date,event_time,event_user,event_ip,event_comp,event_desc,event_msgid,event_timet,event_app_id,event_app_name,event_category_id,event_category,event_client_id,event_client_app,event_client_agent,
12392,  1,2024-10-30,16:59:58,System,127.0.0.1,localhost,[Hybrid Backup Sync] Sync job "One-way Sync Public": Failed to upload file/folder to "/My Drive/Public/X". Error: Status Code: 400 Message: {'error': {'code': 400, 'message': 'Invalid field selection marked_viewed_by_me_date', 'errors': [{'message': 'Invalid field selection marked_viewed_by_me_date', 'domain': 'global', 'reason': 'invalidParameter', 'location': 'fields', 'locationType': 'parameter'}]}},108,1730325598,A200,Hybrid Backup Sync,C002,Job Status,49329c69-76de-4c59-8921-e4336d371f8f,Web Desktop,Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36,

12390,  1,2024-10-30,16:59:49,System,127.0.0.1,localhost,[Hybrid Backup Sync] Sync job "One-way Sync Public": Failed to upload file/folder to "/share/CACHEDEV1_DATA/Public/xyz.tgz". Error: Status Code: 400 Message: {'error': {'code': 400, 'message': 'Invalid field selection marked_viewed_by_me_date', 'errors': [{'message': 'Invalid field selection marked_viewed_by_me_date', 'domain': 'global', 'reason': 'invalidParameter', 'location': 'fields', 'locationType': 'parameter'}]}},108,1730325589,A200,Hybrid Backup Sync,C002,Job Status,49329c69-76de-4c59-8921-e4336d371f8f,Web Desktop,Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36,
dosborne
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Re: HBS3 failure with Google Drive

Post by dosborne »

NAS model and firmware version may be useful to note.
HBS3 version is very important as there was an update in the last day or two (I had a mandatory update notice earlier today).
Have you contacted QNAP support and entered a ticket? If it works sometimes, and not others, then it may be an issue with the app and only QNAP can fix that or give guidance on tweaking any settings.
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connectivezone
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Another HBS3 failure with Google Drive

Post by connectivezone »

My HBS3 backup and sync are failing to Google drive after the latest update.

TS-453D
HBS 3 V25.1.1.673

Error: Status Code: 400 Message: {'error': {'code': 400, 'message': 'Invalid field selection marked_viewed_by_me_date', 'errors': [{'message': 'Invalid field selection marked_viewed_by_me_date', 'domain': 'global', 'reason': 'invalidParameter', 'location': 'fields', 'locationType': 'parameter'}]}}
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Toxic17
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Re: Another HBS3 failure with Google Drive

Post by Toxic17 »

report it to QNAP. Tech Support are not here.
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hierro
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Re: HBS3 failure with Google Drive

Post by hierro »

We are facing the same error with HBS3 v25.1.1.673 and QTS 5.2.1.2930.
I have just opened a ticket.

Edit: NAS models are TS-251A and TS-855eU
Last edited by hierro on Thu Oct 31, 2024 4:27 pm, edited 1 time in total.
palli@palli.org
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Re: HBS3 failure with Google Drive

Post by palli@palli.org »

I have the same issue and even if updating HBS and Firmware just now, the problem persists.

Can you share an Url to that ticket you created or if not, could you please share the results when your problem has been resolved ?
hierro
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Re: HBS3 failure with Google Drive

Post by hierro »

palli@palli.org wrote: Thu Oct 31, 2024 4:21 pm I have the same issue and even if updating HBS and Firmware just now, the problem persists.

Can you share an Url to that ticket you created or if not, could you please share the results when your problem has been resolved ?
It's a private support ticket, can't be shared. Anyway I will share any update.
palli@palli.org
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Re: HBS3 failure with Google Drive

Post by palli@palli.org »

Thanks,

For me, the problem started just yesterday, and there were no updates applied on my QNAP device at that time.
I kind of suspect there were some changes on the Google Drive's side, because I can't re-authenticate the Google Drive account now and I can't create a new connection, while OneDrive connection works fine.
hierro
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Re: HBS3 failure with Google Drive

Post by hierro »

palli@palli.org wrote: Thu Oct 31, 2024 4:26 pm Thanks,

For me, the problem started just yesterday, and there were no updates applied on my QNAP device at that time.
I kind of suspect there were some changes on the Google Drive's side, because I can't re-authenticate the Google Drive account now and I can't create a new connection, while OneDrive connection works fine.
Looking on GDrive API the field marked_viewed_by_me_date (or better markedViewedByMeDate) is flagged as deprecated on v2 API and not present on v3 API.
palli@palli.org
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Re: HBS3 failure with Google Drive

Post by palli@palli.org »

That is in accordance to the error message, so this is a very probable cause.

I guess we'll have to wait for HBS update then, since I don't see an option in creating new connection, to control the API version uses.
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howarmat
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Re: HBS3 failure with Google Drive

Post by howarmat »

Mine is also getting this message. Thanks to those who have looked into it and provided some info. I will wait and see if QNAP provides update shortly before changing anything on my end.
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spile
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Re: HBS3 failure with Google Drive

Post by spile »

Same here - Ticket opened
michwenk
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Re: HBS3 failure with Google Drive

Post by michwenk »

Same issue here. As I updated HBS3 yesterday to the latest version 25.1.1.673 I suspected an issue with this update. But returning to 25.1.0.627 did not change anything. The issue seem to be NOT related to HBS3.

As already discussed I would agree this is related to a G* change or issue.
rexet
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Re: HBS3 failure with Google Drive

Post by rexet »

Same issue here after updating the firmware yesterday.
Raxiel
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Re: HBS3 failure with Google Drive

Post by Raxiel »

i have the problem too, started 2 days ago
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