Recover Raid 5

Questions about SNMP, Power, System, Logs, disk, & RAID.
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kermooo
Starting out
Posts: 13
Joined: Sun Dec 16, 2012 8:02 pm

Recover Raid 5

Post by kermooo » Fri May 12, 2017 4:13 am

Hello,

I have 4 x 2TB WD RED drives configured as Raid5 in TS-469L
I dont know how after an update my raid 5 was gone. I have connected to a monitor from HDMI and there was a black screen and requesting admin credentials. (I dont know any Linux commands by the way)
On my PC QNAP Finder can see the device registered it's self to the network. I tried to open admin page but there is only a big blue screen on the web browser.
I tought it might be a failed update so I decided to update firmware from QFinder Pro. I REMOVED the RAİD drives and put a single spare drive. Updated to the latest version 4.3.3.0154. Shut down the server. Put the raid drives back in and still get the admin??? promt from HDMI screen and can not access from PC. Shut down again removed Raid5 drives , put the spare drive back and created fresh installation on the spare. I did not create any volume
After I can properly access the QNAP page when the system was running I installed the raid drives back in (tought It would automaticly scan and identify the raid 5) nothing happened I can see the drives one by one Good and Healty.
When I try to create a volume as Raid5 it warns me that I will loose all the Data.

So I'm stuck...

Can anybody Help me on this issiue?

Thank you in advance.

Kerem S.
Last edited by kermooo on Mon May 15, 2017 3:53 am, edited 3 times in total.

kermooo
Starting out
Posts: 13
Joined: Sun Dec 16, 2012 8:02 pm

Re: Recover Raid 5

Post by kermooo » Fri May 12, 2017 4:22 am

login as: admin
admin@192.168.1.17's password:

[code]*********************
** QNAP NAS Report **
*********************

NAS Model: TS-469L
Firmware: 4.3.3 Build 20170413
System Name: NASD35A08
Workgroup: NAS
Base Directory: not found
NAS IP address: 192.168.1.17

Default Gateway Device: eth1

inet addr:192.168.1.17 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST NOTRAILERS RUNNING MULTICAST MTU:1500 Metric:1
RX packets:83771 errors:0 dropped:53 overruns:0 frame:0
TX packets:103849 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:29300122 (27.9 MiB) TX bytes:48308019 (46.0 MiB)
Interrupt:19 Memory:c0200000-c0220000


DNS Nameserver(s):77.88.8.8
77.88.8.1


HDD Partition Table Information (internal HDD and external USB):

HDD1 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300710027

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sdc: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary linux-swap(v1)
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 5033 159 157 021 OK
004 Start_Stop_Count 2473 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29528 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 202 100 100 000 OK
192 Power-Off_Retract_Count 176 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 30 117 105 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD2 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300488138

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sdd: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary linux-swap(v1)
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 4241 175 173 021 OK
004 Start_Stop_Count 2472 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29530 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 201 100 100 000 OK
192 Power-Off_Retract_Count 175 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 30 117 106 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD3 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300784961

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sde: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 102 200 200 051 OK
003 Spin_Up_Time 4141 177 176 021 OK
004 Start_Stop_Count 2467 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29530 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 196 100 100 000 OK
192 Power-Off_Retract_Count 170 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 30 117 106 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD4 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300788596

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sdf: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 4225 175 173 021 OK
004 Start_Stop_Count 2475 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29529 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 204 100 100 000 OK
192 Power-Off_Retract_Count 178 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 31 116 105 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK


SSD Information:

No SSD devices installed

DoM Information:

Model: USB DISK MODULE (scsi)
Disk /dev/sdb: 516MB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 16.4kB 2228kB 2212kB primary ext2
2 2228kB 250MB 248MB primary ext2 boot
3 250MB 498MB 248MB primary ext2
4 498MB 516MB 17.4MB extended
5 498MB 507MB 8503kB logical ext2
6 507MB 516MB 8897kB logical ext2



Volume Status


Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md256 : active raid1 sdf2[4](S) sde2[3](S) sdd2[2] sdc2[0]
530112 blocks super 1.0 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk

md13 : active raid1 sda4[0]
458880 blocks super 1.0 [32/1] [U_______________________________]
bitmap: 1/1 pages [4KB], 65536KB chunk

md9 : active raid1 sda1[0]
530048 blocks super 1.0 [32/1] [U_______________________________]
bitmap: 1/1 pages [4KB], 65536KB chunk

unused devices: <none>

Disk Space:

Filesystem Size Used Available Use% Mounted on
none 200.0M 171.1M 28.9M 86% /
devtmpfs 1.5G 8.0K 1.5G 0% /dev
tmpfs 64.0M 168.0K 63.8M 0% /tmp
tmpfs 1.5G 0 1.5G 0% /dev/shm
tmpfs 16.0M 0 16.0M 0% /share
/dev/md9 515.5M 118.3M 397.2M 23% /mnt/HDA_ROOT
cgroup_root 1.5G 0 1.5G 0% /sys/fs/cgroup
/dev/md13 371.0M 317.4M 53.6M 86% /mnt/ext
/dev/ram2 433.9M 2.3M 431.6M 1% /mnt/update
tmpfs 16.0M 164.0K 15.8M 1% /.samba/lock/msg.lock
tmpfs 16.0M 0 16.0M 0% /mnt/ext/opt/samba/private/msg.sock
tmpfs 1.0M 0 1.0M 0% /mnt/rf/nd

Mount Status:

none on /new_root type tmpfs (rw,mode=0755,size=204800k)
/proc on /proc type proc (rw)
devpts on /dev/pts type devpts (rw)
sysfs on /sys type sysfs (rw)
tmpfs on /tmp type tmpfs (rw,size=64M)
tmpfs on /dev/shm type tmpfs (rw)
tmpfs on /share type tmpfs (rw,size=16M)
none on /proc/bus/usb type usbfs (rw)
/dev/md9 on /mnt/HDA_ROOT type ext3 (rw,data=ordered)
cgroup_root on /sys/fs/cgroup type tmpfs (rw)
/dev/md13 on /mnt/ext type ext3 (rw,data=ordered)
/dev/ram2 on /mnt/update type ext2 (rw)
tmpfs on /.samba/lock/msg.lock type tmpfs (rw,size=16M)
tmpfs on /mnt/ext/opt/samba/private/msg.sock type tmpfs (rw,size=16M)
tmpfs on /mnt/rf/nd type tmpfs (rw,size=1m)


Windows Shares:

printers:/var/spool/smb

QNAP Media Scanner / Transcoder processes running:


MediaLibrary Configuration file: -rw-r--r-- 1 admin administ 109 May 11 21:51 /etc/config/medialibrary.conf

/etc/config/medialibrary.conf:
[OPTIONS]
ENABLE = 0
INOTIFY = 1
VERSION = 20130626

[DMS]
ENABLE = 0

[TRANSCODESVR]
ENABLE = 0
INOTIFY = 1

/tmp/nasreport: line 147: unexpected EOF while looking for matching `"'
/tmp/nasreport: line 150: syntax error: unexpected end of file
[~] # #done
[~] # clr
-sh: clr: command not found
[~] # clear
[~] # rm -f /tmp/nasreport
SSDalpha=""
if [ -x /sbin/hal_app ] ; then
DoMmodel=\$(parted \$(/sbin/hal_app --get_boot_pd port_id=0) print | grep Model)
else
DoMmodel="xxxx"
fi
for ((i=1;i<=count;++i)) ; do
if [ -b /dev/sd\${alpha:\$i-1:1} ] ; then
DoM=\$(parted /dev/sd\${alpha:\$i-1:1} print | grep "\$DoMmodel")
SSD=\$(parted /dev/sd\${alpha:\$i-1:1} print | grep "SSD")
if [[ -z "\$DoM" && -z "\$SSD" ]] ; then
HDDdevices=\$((HDDdevices+1))
HDDalpha=\${HDDalpha}\${alpha:\$i-1:1}
elif [[ -z "$SSD" ]] ; then
DoMdevices=\$((DoMdevices+1))
DoMalpha=\${DoMalpha}\${alpha:\$i-1:1}
else
SSDdevices=\$((SSDdevices+1))
SSDalpha=\${SSDalpha}\${alpha:\$i-1:1}
fi
fi
done
echo "[code]*********************"
echo "** QNAP NAS Report **"
echo "*********************"
echo " "
echo "NAS Model: \$(getsysinfo model)"
echo "Firmware: \$(getcfg system version) Build \$(getcfg system 'Build Number')"
echo "System Name: \$(/bin/hostname)"
echo "Workgroup: \$(getcfg system workgroup)"
base=`dirname \$(getcfg -f /etc/config/smb.conf Public path) 2>/dev/null`
if [[ -z "\$base" ]] ; then
base="not found"
fi
echo "Base Directory: \$base"
echo "NAS IP address: \$(ifconfig \$(getcfg network 'Default GW Device') | grep addr: | awk '{ print \$2 }' | cut -d: -f2)"
echo " "
echo "Default Gateway Device: \$(getcfg network 'Default GW Device')"
echo " "
ifconfig \$(getcfg network 'Default GW Device') | grep -v HWaddr
echo " "
echo -n "DNS Nameserver(s):"
cat /etc/resolv.conf | grep nameserver | cut -d' ' -f2
echo " "
echo " "
echo "HDD Partition Table Information (internal HDD and external USB):"
echo " "
if [ \$HDDdevices -gt 0 ] ; then
for ((i=1;i<=HDDdevices;++i)) ; do
echo -n "HDD\$i -"
if [ ! -b /dev/sd\${HDDalpha:\$i-1:1} ] ; then
echo "Drive absent"
else
hdparm -i /dev/sd\${HDDalpha:\$i-1:1} | grep "Model"
echo " "
parted /dev/sd\${HDDalpha:\$i-1:1} print
SMARTinfo=\$(/sbin/get_hd_smartinfo -d \$i)
if [ "\$SMARTinfo" == "Open device fail" ] ; then
echo "S.M.A.R.T. info not available."
else
/sbin/get_hd_smartinfo -d \$i
fi
echo " "
fi
done
else
echo " No HHD or External USB devices installed"
fi
echo " "
echo "SSD Information:"
echo " "
if [ \$SSDdevices -gt 0 ] ; then
for ((i=1;i<=SSDdevices;++i)) ; do
parted /dev/sd\${SSDalpha:\$i-1:1} print
echo " "
done
else
echo " No SSD devices installed"
fi
echo " "
echo "DoM Information:"
echo " "
if [ \$DoMdevices -gt 0 ] ; then
for ((i=1;i<=DoMdevices;++i)) ; do
parted /dev/sd\${DoMalpha:\$i-1:1} print
echo " "
done
else
echo " No DoM devices found"
fi
echo " "
echo "Volume Status"
echo " "
mdadm -D /dev/md0 /dev/md1 /dev/md2 2>/dev/null
echo " "
cat /proc/mdstat
echo " "
echo "Disk Space:"
echo " "
df -h | grep -v qpkg
[~] # touch /tmp/nasreport
echo " "
echo "QNAP Media Scanner / Transcoder processes running: "
echo " "
/bin/ps | grep medialibrary | grep -v grep
echo " "
echo -n "MediaLibrary Configuration file: "
ls -alF /etc/config/medialibrary.conf
echo " "
echo "/etc/config/medialibrary.conf:"
cat /etc/config/medialibrary.conf
echo " "
echo "iTunes Music Store: \$(getcfg -f /etc/conf[~] # chmod +x /tmp/nasreport

[~] # cat <<EOF >>/tmp/nasreport
> #!/bin/sh

> #

> # NAS Report by Patrick Wilson (R.I.P. Nov 2015)

> # Enhanced by Mike Brown (April 2, 2016)
> #
> #
> # Get list of actual devices in the system
> #
> alpha='abcdefghijklmnopqrstuvwxyz'
> count=26
> HDDdevices=0
> HDDalpha=""
> DoMdevices=0
> DoMalpha=""
> SSDdevices=0
> SSDalpha=""
> if [ -x /sbin/hal_app ] ; then
<(/sbin/hal_app --get_boot_pd port_id=0) print | grep Model)
> else
> DoMmodel="xxxx"
> fi
> for ((i=1;i<=count;++i)) ; do
> if [ -b /dev/sd\${alpha:\$i-1:1} ] ; then
> DoM=\$(parted /dev/sd\${alpha:\$i-1:1} print | grep "\$DoMmodel")
> SSD=\$(parted /dev/sd\${alpha:\$i-1:1} print | grep "SSD")
> if [[ -z "\$DoM" && -z "\$SSD" ]] ; then
> HDDdevices=\$((HDDdevices+1))
> HDDalpha=\${HDDalpha}\${alpha:\$i-1:1}
> elif [[ -z "$SSD" ]] ; then
> DoMdevices=\$((DoMdevices+1))
> DoMalpha=\${DoMalpha}\${alpha:\$i-1:1}
> else
> SSDdevices=\$((SSDdevices+1))
> SSDalpha=\${SSDalpha}\${alpha:\$i-1:1}
> fi
> fi
> done
> echo "[code]*********************"
> echo "** QNAP NAS Report **"
> echo "*********************"
> echo " "
> echo "NAS Model: \$(getsysinfo model)"
<getcfg system version) Build \$(getcfg system 'Build Number')"
> echo "System Name: \$(/bin/hostname)"
> echo "Workgroup: \$(getcfg system workgroup)"
> base=`dirname \$(getcfg -f /etc/config/smb.conf Public path) 2>/dev/null`
> if [[ -z "\$base" ]] ; then
> base="not found"
> fi
> echo "Base Directory: \$base"
< 'Default GW Device') | grep addr: | awk '{ print \$2 }' | cut -d: -f2)"
> echo " "
> echo "Default Gateway Device: \$(getcfg network 'Default GW Device')"
> echo " "
> ifconfig \$(getcfg network 'Default GW Device') | grep -v HWaddr
> echo " "
> echo -n "DNS Nameserver(s):"
> cat /etc/resolv.conf | grep nameserver | cut -d' ' -f2
> echo " "
> echo " "
> echo "HDD Partition Table Information (internal HDD and external USB):"
> echo " "
> if [ \$HDDdevices -gt 0 ] ; then
> for ((i=1;i<=HDDdevices;++i)) ; do
> echo -n "HDD\$i -"
> if [ ! -b /dev/sd\${HDDalpha:\$i-1:1} ] ; then
> echo "Drive absent"
> else
> hdparm -i /dev/sd\${HDDalpha:\$i-1:1} | grep "Model"
> echo " "
> parted /dev/sd\${HDDalpha:\$i-1:1} print
> SMARTinfo=\$(/sbin/get_hd_smartinfo -d \$i)
> if [ "\$SMARTinfo" == "Open device fail" ] ; then
> echo "S.M.A.R.T. info not available."
> else
> /sbin/get_hd_smartinfo -d \$i
> fi
> echo " "
> fi
> done
> else
> echo " No HHD or External USB devices installed"
> fi
> echo " "
> echo "SSD Information:"
> echo " "
> if [ \$SSDdevices -gt 0 ] ; then
> for ((i=1;i<=SSDdevices;++i)) ; do
> parted /dev/sd\${SSDalpha:\$i-1:1} print
> echo " "
> done
> else
> echo " No SSD devices installed"
> fi
> echo " "
> echo "DoM Information:"
> echo " "
> if [ \$DoMdevices -gt 0 ] ; then
> for ((i=1;i<=DoMdevices;++i)) ; do
> parted /dev/sd\${DoMalpha:\$i-1:1} print
> echo " "
> done
> else
> echo " No DoM devices found"
> fi
> echo " "
> echo "Volume Status"
> echo " "
> mdadm -D /dev/md0 /dev/md1 /dev/md2 2>/dev/null
> echo " "
> cat /proc/mdstat
> echo " "
> echo "Disk Space:"
> echo " "
> df -h | grep -v qpkg
> echo " "
> echo "Mount Status:"
> echo " "
> mount | grep -v qpkg
> echo " "
<name \$(getcfg -f /etc/config/smb.conf Public path)):"
> #echo " "
> #ls -lF \$(dirname \$(getcfg -f /etc/config/smb.conf Public path))/
> echo " "
> echo "Windows Shares:"
> echo " "
<config/smb.conf | sed 's/^\[//g' | sed 's/\]//g' | grep -v global) ;do
> echo -n "\$i:"
> testparm -s -l --section-name="\$i" --parameter-name=path 2>/dev/null
> done
> echo " "
> echo "QNAP Media Scanner / Transcoder processes running: "
> echo " "
> /bin/ps | grep medialibrary | grep -v grep
> echo " "
> echo -n "MediaLibrary Configuration file: "
> ls -alF /etc/config/medialibrary.conf
> echo " "
> echo "/etc/config/medialibrary.conf:"
> cat /etc/config/medialibrary.conf
> echo " "
> echo "iTunes Music Store: \$(getcfg -f /etc/config/mt-daapd.conf general
> echo " "
> echo "Memory Information:"
> e
> free | grep -v cache:
> echo " "
> echo "NASReport c
> echo " "
> EOF
[~] # sleep 2
[~] # clear
[~] # /tmp/nasreport
[code]*********************
** QNAP NAS Report **
*********************

NAS Model: TS-469L
Firmware: 4.3.3 Build 20170413
System Name: NASD35A08
Workgroup: NAS
Base Directory: not found
NAS IP address: 192.168.1.17

Default Gateway Device: eth1

inet addr:192.168.1.17 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST NOTRAILERS RUNNING MULTICAST MTU:1500 Metric:1
RX packets:85683 errors:0 dropped:54 overruns:0 frame:0
TX packets:108028 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:29766751 (28.3 MiB) TX bytes:49529725 (47.2 MiB)
Interrupt:19 Memory:c0200000-c0220000


DNS Nameserver(s):77.88.8.8
77.88.8.1


HDD Partition Table Information (internal HDD and external USB):

HDD1 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300710027

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sdc: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary linux-swap(v1)
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 5033 159 157 021 OK
004 Start_Stop_Count 2473 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29528 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 202 100 100 000 OK
192 Power-Off_Retract_Count 176 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 30 117 105 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD2 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300488138

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sdd: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary linux-swap(v1)
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 4241 175 173 021 OK
004 Start_Stop_Count 2472 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29530 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 201 100 100 000 OK
192 Power-Off_Retract_Count 175 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 29 118 106 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD3 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300784961

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sde: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 102 200 200 051 OK
003 Spin_Up_Time 4141 177 176 021 OK
004 Start_Stop_Count 2467 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29530 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 196 100 100 000 OK
192 Power-Off_Retract_Count 170 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 30 117 106 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD4 - Model=WDC WD20EFRX-68AX9N0 , FwRev=80.00A80, SerialNo= WD-WMC300788596

Model: WDC WD20EFRX-68AX9N0 (scsi)
Disk /dev/sdf: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 20.5kB 543MB 543MB primary ext3
2 543MB 1086MB 543MB primary
3 1086MB 2000GB 1999GB primary
4 2000GB 2000GB 510MB primary ext3

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 4225 175 173 021 OK
004 Start_Stop_Count 2475 098 098 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 29529 060 060 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 204 100 100 000 OK
192 Power-Off_Retract_Count 178 200 200 000 OK
193 Load_Cycle_Count 2296 200 200 000 OK
194 Temperature_Celsius 31 116 105 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK


SSD Information:

No SSD devices installed

DoM Information:

Model: USB DISK MODULE (scsi)
Disk /dev/sdb: 516MB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 16.4kB 2228kB 2212kB primary ext2
2 2228kB 250MB 248MB primary ext2 boot
3 250MB 498MB 248MB primary ext2
4 498MB 516MB 17.4MB extended
5 498MB 507MB 8503kB logical ext2
6 507MB 516MB 8897kB logical ext2



Volume Status


Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md256 : active raid1 sdf2[4](S) sde2[3](S) sdd2[2] sdc2[0]
530112 blocks super 1.0 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk

md13 : active raid1 sda4[0]
458880 blocks super 1.0 [32/1] [U_______________________________]
bitmap: 1/1 pages [4KB], 65536KB chunk

md9 : active raid1 sda1[0]
530048 blocks super 1.0 [32/1] [U_______________________________]
bitmap: 1/1 pages [4KB], 65536KB chunk

unused devices: <none>

Disk Space:

Filesystem Size Used Available Use% Mounted on
none 200.0M 171.1M 28.9M 86% /
devtmpfs 1.5G 8.0K 1.5G 0% /dev
tmpfs 64.0M 168.0K 63.8M 0% /tmp
tmpfs 1.5G 0 1.5G 0% /dev/shm
tmpfs 16.0M 0 16.0M 0% /share
/dev/md9 515.5M 118.3M 397.2M 23% /mnt/HDA_ROOT
cgroup_root 1.5G 0 1.5G 0% /sys/fs/cgroup
/dev/md13 371.0M 317.4M 53.6M 86% /mnt/ext
/dev/ram2 433.9M 2.3M 431.6M 1% /mnt/update
tmpfs 16.0M 184.0K 15.8M 1% /.samba/lock/msg.lock
tmpfs 16.0M 0 16.0M 0% /mnt/ext/opt/samba/private/msg.sock
tmpfs 1.0M 0 1.0M 0% /mnt/rf/nd

Mount Status:

none on /new_root type tmpfs (rw,mode=0755,size=204800k)
/proc on /proc type proc (rw)
devpts on /dev/pts type devpts (rw)
sysfs on /sys type sysfs (rw)
tmpfs on /tmp type tmpfs (rw,size=64M)
tmpfs on /dev/shm type tmpfs (rw)
tmpfs on /share type tmpfs (rw,size=16M)
none on /proc/bus/usb type usbfs (rw)
/dev/md9 on /mnt/HDA_ROOT type ext3 (rw,data=ordered)
cgroup_root on /sys/fs/cgroup type tmpfs (rw)
/dev/md13 on /mnt/ext type ext3 (rw,data=ordered)
/dev/ram2 on /mnt/update type ext2 (rw)
tmpfs on /.samba/lock/msg.lock type tmpfs (rw,size=16M)
tmpfs on /mnt/ext/opt/samba/private/msg.sock type tmpfs (rw,size=16M)
tmpfs on /mnt/rf/nd type tmpfs (rw,size=1m)


Windows Shares:

printers:/var/spool/smb

QNAP Media Scanner / Transcoder processes running:


MediaLibrary Configuration file: -rw-r--r-- 1 admin administ 109 May 11 21:51 /etc/config/medialibrary.conf

/etc/config/medialibrary.conf:
[OPTIONS]
ENABLE = 0
INOTIFY = 1
VERSION = 20130626

[DMS]
ENABLE = 0

[TRANSCODESVR]
ENABLE = 0
INOTIFY = 1

/tmp/nasreport: line 149: unexpected EOF while looking for matching `"'
/tmp/nasreport: line 150: syntax error: unexpected end of file
[~] #

User avatar
dolbyman
Guru
Posts: 20497
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Recover Raid 5

Post by dolbyman » Fri May 12, 2017 4:45 am

looks similar to this
viewtopic.php?f=25&t=132327&p=613141

the data volumes were not mounted

kermooo
Starting out
Posts: 13
Joined: Sun Dec 16, 2012 8:02 pm

Re: Recover Raid 5

Post by kermooo » Fri May 12, 2017 5:37 am

Thank you.
I tried to do whats described in here. https://helpdesk.qnap.com/index.php?/de ... rmware-405

How ever I have Permission denied error.

login as: admin
admin@192.168.1.17's password:
[~] # /etc/enclosure_0.conf
-sh: /etc/enclosure_0.conf: Permission denied
[~] #
[~] #

What might be the problem?

User avatar
MrVideo
Experience counts
Posts: 4724
Joined: Fri May 03, 2013 2:26 pm

Re: Recover Raid 5

Post by MrVideo » Fri May 12, 2017 5:02 pm

/etc/enclosure_0.conf is not an executable file. The instructions said to check the file, not run it:

Code: Select all

cat /etc/enclosure_0.conf
QTS 4.1.n/4.2.n/4.3.n MANUAL
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
When you ask a question, please include the following
(Thanks to Toxic17 for the links)
QNAP md_checker nasreport (release 20180525)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.3.6 Build 20190531 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos

kermooo
Starting out
Posts: 13
Joined: Sun Dec 16, 2012 8:02 pm

Re: Recover Raid 5

Post by kermooo » Mon May 15, 2017 3:50 am

QNAP support responded:
Hello
We can check your NAS via it's port 22 fowarded to public IP (if you have one) or Teamviewer.
Please prepare your NAS like that:
Boot it without HDD's , wait until it start and then insert the drives. We should be able to fix the issue (FW is installed on HDD's also, so if you've updated with different one, it will not work)

However I have upgraded the box. Lets see if it will work or I can downgrade the box. I also don't know what was the raid5 volumes FW installed.

Beware DON'T UPDATE THE BOX

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