Download Station Access denied

Post your questions about BT download, FTP download, HTTP download, or QGet download software here.
Post Reply
dhlao
Starting out
Posts: 11
Joined: Sat Dec 16, 2017 9:47 pm

Download Station Access denied

Post by dhlao » Mon Jan 01, 2018 11:02 am

QTS version is 4.3.4.0427
After install and click Open. Show "Access denied".
Happy new year QNAP. Is Download Station not available in 2018? What can I say?
You do not have the required permissions to view the files attached to this post.

User avatar
Don
Guru
Posts: 12000
Joined: Thu Jan 03, 2008 4:56 am
Location: Long Island, New York

Re: Download Station Access denied

Post by Don » Mon Jan 01, 2018 11:39 am

Did you give access to whatever user you are trying to access DL Station with?
Read the Online Manuals and use the forum search feature before posting.

It is a recommended to use RAID and have external backups. RAID will protect you from disk failure, keep your system running, and data accessible while the disk is replaced and the RAID rebuilt. Backups will allow you to recover data that is lost or corrupted, or from system failure. One does not replace the other.

Submit bugs and feature requests to QNAP via their Helpdesk app.

NAS: TVS-882BR | F/W: 4.3.6.0895 | 40GB | 2 x M.2 SATA RAID 1 (System/VMs) | 4 x M.2 NMVe QM2-4P-384A RAID 5 (Cache) | 5 x 4TB HDD RAID 6 (Data) | 1 x Blu-ray
NAS: TVS-663 | F/W: 4.4.2.1320 | 16GB | 2 x M.2 NMVe QM2-2P RAID 1 (Cache) | 4 x 4TB RAID 5
Apps: Boinc, Squid, DNSMasq, PLEX, iDrive, QVPN, QLMS, MP3fs, HBS, Entware, DLstation, +others

dhlao
Starting out
Posts: 11
Joined: Sat Dec 16, 2017 9:47 pm

Re: Download Station Access denied

Post by dhlao » Tue Jan 02, 2018 2:49 pm

Thanks Don.
I don't know "Download Station" default set to no one can access (include admin)
The problem fixed now

User avatar
Q-napTime
New here
Posts: 9
Joined: Sat Feb 20, 2016 5:39 am

Re: Download Station Access denied

Post by Q-napTime » Sat Jun 30, 2018 2:20 am

I have the same issue. I've granted read-write privileges to the Download and Multimedia folders created after the installation of Download Station and restarted the NAS. But when I sign on as admin or the alternative administrative account I created, I get the "access denied" error. The app works fine on my other 671-TVS model. Is there something else I need to grant access to? I installed Download Station so long ago, on my other NAS I forget what setting I changed to get rid of the access error.

User avatar
OneCD
Ask me anything
Posts: 7449
Joined: Sun Aug 21, 2016 10:48 am
Location: "... there, behind that sofa!"

Re: Download Station Access denied

Post by OneCD » Sat Jun 30, 2018 2:31 am

Q-napTime wrote:I've granted read-write privileges to the Download and Multimedia folders created after the installation of Download Station and restarted the NAS. But when I sign on as admin or the alternative administrative account I created, I get the "access denied" error.

Did you also grant 'application' permission for your user? This is separate from 'file' permissions.

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage

User avatar
Q-napTime
New here
Posts: 9
Joined: Sat Feb 20, 2016 5:39 am

Re: Download Station Access denied

Post by Q-napTime » Sat Jun 30, 2018 2:34 am

Problem solved. It's working now for second user login but not the primary administrative account I created to replace the default "Admin" account. That worked on my other 671 but not this one for some reason.

Strick
First post
Posts: 1
Joined: Mon May 25, 2020 4:14 am

Re: Download Station Access denied

Post by Strick » Mon May 25, 2020 4:22 am

I'm suddenly having the same access problem with Download Station after a factory reset. I've tried changing the application access rights for Admin, but there's no button to do that for Admin on the Privilege screen. There is an application access button on a new user I created, but every time I grant access to Download Station to that user, it's unchecked when I come back to see if the grant was successful.

Suggestions?

Post Reply

Return to “Download Station and QGet”