Glacier Backup failing after App Update

Post Reply
IQ2000
New here
Posts: 8
Joined: Sun Aug 05, 2012 5:32 am

Glacier Backup failing after App Update

Post by IQ2000 » Fri Jan 19, 2018 6:47 pm

Hi,

about two weeks ago we installed an update of Hybrid Backup Sync and Cloud Backup Sync.

After this update the backup failed.

In the first days the message was always:
[CloudBackupSync] (Backup) job [AWS Backup] failed: Unknown error. Please try again.


Since 5 days the message is always (without any change on the QNAP or any reboot):
[CloudBackupSync] (Backup) job [AWS Backup] failed: The vault name is not available (already exists). Specify another name.


If I take a look at the AWS console, i can see the vault with ~900GByte of data.

In the storage view in Hybrid Backup Sync, when I click on refresh it shows me 0 Bytes as usage.

Did anyone encounter something similar?

Thanks!

daemonlord
First post
Posts: 1
Joined: Wed Aug 08, 2018 9:13 pm

Re: Glacier Backup failing after App Update

Post by daemonlord » Tue Sep 11, 2018 3:30 pm

I also have this problem, after an update. Suddenly the Glacier backup fails with the same message.
Did you resolve this?

Kind regards,
Andy

Post Reply

Return to “Amazon Glacier”