iDrive app - cant see folders & file listing

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winton
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iDrive app - cant see folders & file listing

Postby winton » Fri Feb 09, 2018 7:41 am

I have a QNAP TS 453A running the latest QTS.
I installed the latest iDrive app on the machine 2.03.24 (and also 2.03.25 from iDrive website).
When I login and at the Backup page of the iDrive app, I cant see any of my shared folder listing or any files. Its empty.

Contacted iDrive support and they don't seem to know whats happening.

Has anyone experienced this problem? Anyone got a solution?

Looking at the version history, 2.03.24 was suppose to solve the folder files listing issue for the latest QTS.

redantpile
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Re: iDrive app - cant see folders & file listing

Postby redantpile » Sun Feb 18, 2018 10:36 pm

Yes my TS-231P has the exact same problem. Started maybe a month or two ago. I don't know if it started after a Idrive update or a QNAP update but it was also not working using the previous Idrive version. I guess 2.0.023. Idrive support has not been able to resolve.

winton
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Re: iDrive app - cant see folders & file listing

Postby winton » Tue Feb 27, 2018 11:36 am

did you revert back to an earlier version of QTS and the idrive app?

stoke2010
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Re: iDrive app - cant see folders & file listing

Postby stoke2010 » Fri Mar 02, 2018 6:56 am

Also got the same problem. Anyone have a work around or fix yet. Cheers

redantpile
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Re: iDrive app - cant see folders & file listing

Postby redantpile » Fri Mar 02, 2018 7:05 am

I'm leaving it alone for now(not working). I have what ever the Qnap latest firmware is, and Idrive 2.03.24. I have to wait for 2.03.25 to show up in the Qnap store. The one on the Idrive site never works with my nas.

winton
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Re: iDrive app - cant see folders & file listing

Postby winton » Mon Mar 05, 2018 12:24 pm

Ive reverted back to QTS 4.3.3. Still not working.

redantpile
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Re: iDrive app - cant see folders & file listing

Postby redantpile » Fri Apr 13, 2018 6:47 pm

Mine seems to be working now with version 2.03.26. It's still backing up files so I have to wait about a day to see if it truly sees the existing backed up files in the idrive server.

redantpile
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Re: iDrive app - cant see folders & file listing

Postby redantpile » Sat Jul 14, 2018 7:54 pm

Broken again. 2.04.01 no longer works.

araya1987
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Re: iDrive app - cant see folders & file listing

Postby araya1987 » Sat Jul 28, 2018 1:57 am

I use to have this problem, contacted support and the uninstall and reinstall, problem solved, now I have a problem where random set of files just failed to backup with no explanation, thinkin on cancelling the service as there are always problems

redantpile
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Re: iDrive app - cant see folders & file listing

Postby redantpile » Thu Aug 16, 2018 5:37 am

2.04.02 is back to working on mine. This time I will keep the latest version that works so I can roll back future installs if needed.

araya1987
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Re: iDrive app - cant see folders & file listing

Postby araya1987 » Thu Aug 16, 2018 11:44 am

lucky you, my client still fails to backup random files. I gave up with iDrive, now I'm doing much better with Duplicati and BackBlaze B2


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