Hybrid Backup and Sync Rate limit

jeramie
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Hybrid Backup and Sync Rate limit

Postby jeramie » Wed Jul 11, 2018 2:52 am

When i set the rate limit to 1.5MBps it allows 2.5MBps (might be my max at the moment), but if i set it to 1000KBps, 1MBps or 2MBps it works fine. it won't let me set it to 1500KBps to see if that will work, but that would be ok if 1.5MBps worked.

here are some screenshots showing the issue and its very much reproducible at any point for me.

Sanitized system info:
Image

Hybrid Backup & Sync version info:
Image

Showing the issue, rate limit set to 1.5MBps
Image

but app allowing unlimited, in my case currently about 2.4MBps
Image

showing that it works fine if set to 2MBps
Image

Image

Let me know if there is anything else i can try to help troubleshoot the issue.

Thank you for your time.

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Don
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Re: Hybrid Backup and Sync Rate limit

Postby Don » Wed Jul 11, 2018 3:55 am

I suggest you open a ticket with QNAP.
Read the Online Manuals and use the forum search feature before posting.

It is a recommended to use RAID and have external backups. RAID will protect you from disk failure, keep your system running, and data accessible while the disk is replaced and the RAID rebuilt. Backups will allow you to recover data that is lost or corrupted, or from system failure. One does not replace the other.

Submit bugs and feature requests to QNAP via their Helpdesk app.

NAS: TVS-882BR | F/W: 4.3.4.0675 | 40GB | 2 x M.2 SATA RAID 1 (System) | 4 x M.2 NMVe QM2-4P-384A RAID 10 (Cache) | 5 x 4TB HDD RAID 6 (Data) | 1 x Blu-ray
NAS: TVS-663 | F/W: 4.3.4.0695 | 16GB | 2 x M.2 NMVe QM2-2P RAID 1 (Cache) | 4 x 4TB RAID 5
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jeramie
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Posts: 7
Joined: Wed Jul 11, 2018 2:18 am

Re: Hybrid Backup and Sync Rate limit

Postby jeramie » Wed Jul 11, 2018 3:56 am

OK, thanks for the suggestion Don, will do.

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storageman
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Joined: Thu Sep 22, 2011 10:57 pm

Re: Hybrid Backup and Sync Rate limit

Postby storageman » Wed Jul 11, 2018 5:36 pm

Sack that software team, really they don't know how to test things.
Surprise me if they even know what a test script is.


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