Unable to Obtain IP

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jmail
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Unable to Obtain IP

Postby jmail » Sat Jul 14, 2018 1:45 pm

Hi,

I have a 4 NIC NAS. Suddenly one of my ports is not being assigned a valid IP address. The other 3 work just fine.

Things I've tried:
Router is configured to assign DHCP.
All 4 ports are plugged into the same switch.
Resetted the NAS
Reassign the NIC in Virtual Switch Manger.

Any help please?

Thanks

dolbyman
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Re: Unable to Obtain IP

Postby dolbyman » Sat Jul 14, 2018 1:58 pm

nas model and firmware ?

nic has a valid mac address?

tried fixed ip instead of dhcp?

jmail
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Posts: 5
Joined: Sun Mar 04, 2018 6:27 am

Re: Unable to Obtain IP

Postby jmail » Sat Jul 14, 2018 2:01 pm

Model: TS677
Firm: 4.3.4.0597

The mac should be valid. Especially so since I just reset it the system.

I assign a static IP but I still cannot reach the internet.

Thanks

dolbyman
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Posts: 9066
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Unable to Obtain IP

Postby dolbyman » Sat Jul 14, 2018 11:10 pm

anything visible on the router?

is the link up ? (change port or check cable)

dhcp log (cannot give lease to 00:00:00:00:00 .. for broken mac)

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Don
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Re: Unable to Obtain IP

Postby Don » Sun Jul 15, 2018 2:21 am

Changed cable?
Read the Online Manuals and use the forum search feature (upper right hand corner) before posting.

It is a recommended to use RAID and have external backups. RAID will protect you from disk failure, keep your system running, and data accessible while the disk is replaced and the RAID rebuilt. Backups will allow you to recover data that is lost or corrupted, or from catastrophic system failure. One does not replace the other.

Bugs and feature requests need to be submitted to QNAP via their Helpdesk or Helpdesk app.

NAS: TVS-882BR | F/W: 4.3.4.0486 | 40GB | 2 x M.2 SATA RAID 1 (System) | 2 x M.2 NMVe RAID 1 (Cache) | 5 x 4TB HDD RAID 6 (Data) | 1 x Blu-ray
NAS: TVS-663 | F/W: 4.3.4.0644 | 16GB | 2 x M.2 NMVe QM2 RAID 1 (Cache) | 4 x 4TB RAID 5


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