Secure erase in QTS 4.3.4 missing

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TECH1982
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Secure erase in QTS 4.3.4 missing

Postby TECH1982 » Sun Aug 12, 2018 2:20 pm

How do you get to this screen ?

https://www.qnap.com/qts/4.3.4/images/tpc1/tpc1-f10-img2.png

I'm having trouble finding it on my TS-451+.. I looked at all options.
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Moogle Stiltzkin
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Re: Secure erase in QTS 4.3.4 missing

Postby Moogle Stiltzkin » Sun Aug 12, 2018 4:18 pm

depends what firmware version you are running. secure erase was added in a newer firmware forgot which version exactly
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Re: Secure erase in QTS 4.3.4 missing

Postby Mousetick » Sun Aug 12, 2018 4:27 pm

Have you tried searching the forum? The answer is contained within this thread:
Secure erase of hard drives

TLDR: The drive must not belong to a storage pool.

Funnily enough, both TECH1982 and Moogle Stiltzkin participated in the aforementioned thread. And Moogle provides an excerpt from some unidentified QNAP documentation. I wonder where he found it, because as far as I can tell, there is no complete documentation on Storage & Snapshots Manager, and 'Secure Erase' is nowhere to be found on the QNAP web site, except on the QTS 4.3.4 marketing page.

TECH1982
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Re: Secure erase in QTS 4.3.4 missing

Postby TECH1982 » Sun Aug 12, 2018 5:54 pm

then perhaps it would have to be a future firmware. 4.3.4.0644 Build 20180710

Mousetick wrote:Have you tried searching the forum? The answer is contained within this thread:
Secure erase of hard drives

TLDR: The drive must not belong to a storage pool.

Funnily enough, both TECH1982 and Moogle Stiltzkin participated in the aforementioned thread. And Moogle provides an excerpt from some unidentified QNAP documentation. I wonder where he found it, because as far as I can tell, there is no complete documentation on Storage & Snapshots Manager, and 'Secure Erase' is nowhere to be found on the QNAP web site, except on the QTS 4.3.4 marketing page.



Ya I did, but since this is specially to their marketing page.. I am already aware of alternative methods, but the fact QNAP lists from their pages, must mean something. Unless, its a mistake. Guess we'll wait and see.
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Moogle Stiltzkin
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Re: Secure erase in QTS 4.3.4 missing

Postby Moogle Stiltzkin » Sun Aug 12, 2018 6:53 pm

Mousetick wrote:Have you tried searching the forum? The answer is contained within this thread:
Secure erase of hard drives

TLDR: The drive must not belong to a storage pool.

Funnily enough, both TECH1982 and Moogle Stiltzkin participated in the aforementioned thread. And Moogle provides an excerpt from some unidentified QNAP documentation. I wonder where he found it, because as far as I can tell, there is no complete documentation on Storage & Snapshots Manager, and 'Secure Erase' is nowhere to be found on the QNAP web site, except on the QTS 4.3.4 marketing page.


either it was from a newsletter i got in my mail, or i saw a web newsletter somewhere on the web. either way i recall i copy pasted this from somewhere, i did not just type that out :) usually i would include the sauce link... but since i didn't then it probably was from a marketing newsletter i read from my mail.

i also recall they mentioned this in a youtube at some point.

*update

nm i found where i got it from. Go to QTS, storage manager. Click the "?" then scroll down, and there should be mention of secure erase there. I copied pasted from there 8)
NAS
[Main Server] QNAP TS-877 w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5 & 2 x m.2 Samsung 850 Evo raid1 cache acceleration read only
[Backup] QNAP TS-653A w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-659 Pro
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Network
Asus AC68U Router|100mbps dl/50mbps ul FTTH Internet | Windows 10 Enterprise, Water Cooled PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


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[Review] Moogle's TS-877 review
[Megathread] Qnap Frequently asked questions V2, click to read here

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Re: Secure erase in QTS 4.3.4 missing

Postby Toxic17 » Sun Aug 12, 2018 7:05 pm

The option is only available when disks are not raided or in a Volume.

Select a single disk, then goto Action, and erase disk option is there. When Disks are raided, the Action heading of "Secure Erase" is hidden.
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TECH1982
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Re: Secure erase in QTS 4.3.4 missing

Postby TECH1982 » Mon Aug 13, 2018 10:20 am

Toxic17 wrote:The option is only available when disks are not raided or in a Volume.

Select a single disk, then go to Action, and erase disk option is there. When Disks are raided, the Action heading of "Secure Erase" is hidden.



Actually, your dead right on this one :)

I had to first 1. remove these disks from RAID so they appear *grey* (under Storage&Snapshots/Disks) 2. then "secure erase" appeared under Actions menu. At the end of the day, disks are still disks, regardless of RAID or not, so i'm note sure why they would hide the option in a RAID array fashion, but allow you to do this only in single disk.
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