Status led blinking red and green while HDD LED is working fine

Questions about SNMP, Power, System, Logs, disk, & RAID.
clhuirex
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Status led blinking red and green while HDD LED is working fine

Postby clhuirex » Mon Aug 13, 2018 12:38 pm

Hello ALL,

I got a problem with my NAS TS-269H on last night since i restarted it. it gets status light keep blinking green and red in 0.5 second until this morning (assume it is blinking with same pattern at the moment) while the LAN and HDD lights are normal (LAN light is blinking with Orange and HDD lights (HDD1 and HDD 2) are keep light in Green).

I have checked the user manual but i am not sure that it is rebuilding the RAID as the HDD lights are not blinking. Please find the details of NAS device as below,

Accessing with: Windows 7
Model: TS-269H
Firmware: I updated it last week, so I believe 4.2.6 build 20180711
Network setup: Single port
RAID Setup: RAID1
Number of drives - 2
I have 2 matching WD RED NAS HARD DRIVE with 3TB.

Would you think i better to wait for few more days or i should turn it off and restart again. Feel free for any suggestion. Many thanks.

dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Status led blinking red and green while HDD LED is working fine

Postby dolbyman » Mon Aug 13, 2018 12:43 pm

restart it with both drives

if that does not work, restart it with one or the other drive instaled

if that does not work, restart it with no drives installed, wait for the beep and insert both drives

clhuirex
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Joined: Mon Aug 13, 2018 12:21 pm

Re: Status led blinking red and green while HDD LED is working fine

Postby clhuirex » Tue Aug 14, 2018 9:52 am

Thanks Dolbyman,

I have tried the above suggestions and no blink with green and red when unplugged both drives. Unfortunately, i got blinking in Green in every 0.5 secs. I tried to follow the reset process (with no drives) but it still blinking in Green and don't know what's the next step. Would you think that the device is dead?

Is anyone can provide any suggestion? Many thanks.

dolbyman
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Posts: 10159
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Status led blinking red and green while HDD LED is working fine

Postby dolbyman » Tue Aug 14, 2018 10:47 am

so you tried all suggestions?

clhuirex
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Re: Status led blinking red and green while HDD LED is working fine

Postby clhuirex » Tue Aug 14, 2018 12:09 pm

Yes, i tried all as below,

restart it with both drives--> blink green and red in every 0.5 secs

if that does not work, restart it with one or the other drive instaled -->blink green and red in every 0.5 secs

if that does not work, restart it with no drives installed, wait for the beep and insert both drives--> blink green in every 0.5 secs

Any suggestion? Thanks.

dolbyman
Guru
Posts: 10159
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Status led blinking red and green while HDD LED is working fine

Postby dolbyman » Tue Aug 14, 2018 1:23 pm

put in a new drive and see if you can initilize the device that way (to see if the nas starts up and runs)

clhuirex
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Joined: Mon Aug 13, 2018 12:21 pm

Re: Status led blinking red and green while HDD LED is working fine

Postby clhuirex » Wed Aug 15, 2018 2:52 pm

Hi dolbyman,

Finally i have fixed the issues by using QFinder Pro (as the device is on LAN and keep blinking green). I found the device then reset to factory default (must plug at least one drive). It is up and running after reset is completed but all setup is gone) and i need to re-do the setup again.

Now all files are there and nothing loss.

Many thanks for your suggestion indeed.


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