How do I remove an entry from QNAP Cloud

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ctahell
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How do I remove an entry from QNAP Cloud

Post by ctahell » Fri Nov 02, 2018 6:16 pm

Hello,

I have an entry in my https://www.myqnapcloud.com/u#/my_devic ... xxxxxxxxxx which I want to remove from the list. It is a double of an existing QNAP device and the link is not working any more and therefore obsolete. There is no way I can remove the useless entry.
My_QNAP_Cloud_Device_Removal.png
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Tapio Hellman
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Toxic17
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Re: How do I remove an entry from QNAP Cloud

Post by Toxic17 » Fri Nov 02, 2018 6:44 pm

if you cannot do it then let QNAP complete the task.

https://helpdesk.qnap.com/index.php/Tickets/Submit
Regards Simon

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Re: How do I remove an entry from QNAP Cloud

Post by Moogle Stiltzkin » Fri Nov 02, 2018 8:14 pm

afaik,

you go to myqnapcloud and unlink your device from there.

also in your QTS, disable myqnapcloud and other related settings there if you are no longer using it.

if it still is not clear like you mentioned, then yes escalate to helpdesk :'
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