Download station stuck in downloading metadata

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ultraunix
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Posts: 2
Joined: Fri Apr 02, 2021 5:34 am

Download station stuck in downloading metadata

Post by ultraunix » Fri Apr 02, 2021 5:41 am

My system:
TS-453B
firmware 4.5.2.1594
Download Station version 5.7.0.184

No VPN active

Download station stuck in downloading metadata, the same url imported on PC starts within seconds to download.
Once was solve by stopping/restarting download station in App Center, now neither start/stop in app center nor reboot of the NAS makes the download to start.

Please fix this.
Luca

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dolbyman
Guru
Posts: 22766
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Download station stuck in downloading metadata

Post by dolbyman » Fri Apr 02, 2021 8:26 am

you need to open a ticket..this is a user forum ..nothing to fix for us

ultraunix
New here
Posts: 2
Joined: Fri Apr 02, 2021 5:34 am

Re: Download station stuck in downloading metadata

Post by ultraunix » Fri Apr 02, 2021 2:31 pm

Thanks dolbyman, I will do so.

I posted here, in the forum, to know is someone else has the same problem and if there are known solutions/workarounds or things I must configure differently.

best regards
Luca

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dg1974it
Starting out
Posts: 39
Joined: Sun Dec 04, 2016 10:40 pm
Location: Italy

Re: Download station stuck in downloading metadata

Post by dg1974it » Fri Apr 02, 2021 3:53 pm

maybe this Download Station version is broken like the previous one: viewtopic.php?f=16&t=160286
QNAP TVS-871-i3-4G with 8x WD Red 6TB (RAID 6)

locki
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Posts: 7
Joined: Wed Jun 10, 2020 4:33 am

Re: Download station stuck in downloading metadata

Post by locki » Thu Apr 08, 2021 7:27 pm

Now it is fixed, i get reply from support ticket which i created month ago ... tested and it works as before! Finaly!!

sciack
Starting out
Posts: 39
Joined: Sun Mar 22, 2015 11:08 pm

Re: Download station stuck in downloading metadata

Post by sciack » Sun May 02, 2021 9:42 pm

locki wrote:
Thu Apr 08, 2021 7:27 pm
Now it is fixed, i get reply from support ticket which i created month ago ... tested and it works as before! Finaly!!
can you share how to fix that? I have the same issue

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