TS-x53d RAM Upgrade Informative Guide (TS-653D, TS-453D, TS-253D, TS-251D, TS-451D2)

[grimey73]

Also have a TS-453D-4G. The suggested memory of CT2K8G4SFS824A didnt work for me.

Probably a better idea to buy a QNAP with the required amount of memory already installed - upgrading appears to be a major pain.

[dolbyman]

Or buy the memory from QNAP

[hopeandnotexpect]

Just got 2 x 8GB modules CT8G4SFS824A from Amazon for my new TS-453D-4G model. Unfortunately the modules do not work together. If i insert only one 8gig module then the system boots. Qnap BIOS Q04OAR05

Also have a TS-453D-4G. The suggested memory of CT2K8G4SFS824A didnt work for me.

Probably a better idea to buy a QNAP with the required amount of memory already installed - upgrading appears to be a major pain.

@tyxeros / @grimey73, I'm sorry for seeing this so late. However, I can confirm with certainty that the CT8G4SFS824A works with 2 pieces. I have personally bought that as a pair via CT2K8G4SFS824A (which is the same thing but 2x together). There are some odd cases sometimes with how the RAM is seated in the QNAPs that forces me to remove and re-put them into the NAS multiple times. Otherwise, I can't see why this wouldn't work. Sorry that I didn't get back to you earlier.

Below is a dmidecode --type 17 dump of the memory info directly from the QNAP SSH terminal. You can see the part number and DRAM information all listing well, with 2 pieces.

> sudo dmidecode --type 17
# dmidecode 3.1
Getting SMBIOS data from sysfs.
SMBIOS 3.1.1 present.

Handle 0x0025, DMI type 17, 84 bytes
Memory Device
Array Handle: 0x0023
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 8192 MB
Form Factor: SODIMM
Set: None
Locator: A1_DIMM0
Bank Locator: A1_BANK0
Type: DDR4
Type Detail: Synchronous
Speed: 2400 MT/s
Manufacturer: Crucial
Serial Number: 47070821
Asset Tag: 9876543210
Part Number: CT8G4SFS824A.C8FP
Rank: Unknown
Configured Clock Speed: 2400 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V
Memory Technology: Unknown
Memory Operating Mode Capability: Unknown
Firmware Version: G4SFS824A.C8FP
Module Manufacturer ID: Unknown
Module Product ID: Unknown
Memory Subsystem Controller Manufacturer ID: Unknown
Memory Subsystem Controller Product ID: Unknown
Non-Volatile Size: None
Volatile Size: None
Cache Size: None
Logical Size: None

Handle 0x0027, DMI type 17, 84 bytes
Memory Device
Array Handle: 0x0023
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 8192 MB
Form Factor: SODIMM
Set: None
Locator: A1_DIMM1
Bank Locator: A1_BANK1
Type: DDR4
Type Detail: Synchronous
Speed: 2400 MT/s
Manufacturer: Crucial
Serial Number: 47070711
Asset Tag: 9876543210
Part Number: CT8G4SFS824A.C8FP
Rank: Unknown
Configured Clock Speed: 2400 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V
Memory Technology: Unknown
Memory Operating Mode Capability: Unknown
Firmware Version: G4SFS824A.C8FP
Module Manufacturer ID: Unknown
Module Product ID: Unknown
Memory Subsystem Controller Manufacturer ID: Unknown
Memory Subsystem Controller Product ID: Unknown
Non-Volatile Size: None
Volatile Size: None
Cache Size: None
Logical Size: None

[grimey73]

That's cool. I ended up sending the memory back. I did try a couple of times to seat the memory in the NAS - just one module and then both...but no dice. Odd.

I am now planning to buy 4GB of 'official/supported' memory from an authorised reseller. I dont need plenty of memory - SMB, NFS and Plex is really all i use the NAS for...but it would have been nice to have had ample memory should those requirements change.

Thanks for providing the info.

[hopeandnotexpect]

That's cool. I ended up sending the memory back. I did try a couple of times to seat the memory in the NAS - just one module and then both...but no dice. Odd.

I am now planning to buy 4GB of 'official/supported' memory from an authorised reseller. I dont need plenty of memory - SMB, NFS and Plex is really all i use the NAS for...but it would have been nice to have had ample memory should those requirements change.

Thanks for providing the info.

@grimey73, ah, ok. No problem. I did try 2x4GB with Crucial memory as well, and CT2K8G4SFS824A worked for me. I also tried using 2x official ADATA ones (by combining the memory from 2 different systems but exact same model - note: there are 2 types, a 2400 Mhz one and a 2666 Mhz one). Same issue occurred there; I ALSO hit the memory seating problem several times, even with official memory. That was what made me extremely confident that there are seating issues with these systems sometimes, as their official memory should be good. As I guessed, re-seating and even shifting them slightly left or right before placing down helped, but it was hit or miss several times.

I don't blame you for wanting to try official memory though. In case you're wondering, I do IT for my entire extended family, and we have 4x TS-653D and 2x TS-453D, as well as several other NAS that use other types of memory. So, I get to play with a LOT of memory configurations. That's why I get to try a lot of different combinations =)

[grimey73]

Wow...thats a whole lot of NAS and whole a lot of storage! You should start your own public cloud service

Thanks again for all the info - clearly you have plenty of experience so its good to know that guys like you are on this forum.

[AJavierCollado]

I bought a 8GB RAM Crucial CT8G4SFS824A to upgrade my TS-453D, but no luck. The NAS didn't boot with only this Crucial DIMM.
After that I bought a 8GB Crucial CT8G4SFRA266 DIM. With this new DIMM the NAS booted, It worked with the original DIMM from QNAP (Adata DIM of 4GB), but I experimented slow performance. Now, I don't know wich DIMM to buy...

[ssvfast]

This is awesome info!!!

[OneCD]

This is awesome info!!!

Yes, it is.

Which model do you own?

[ssvfast]

I just bought my first ever NAS = TS 453D.
Trying to upgrade the RAM and also add an NVMe 2 1TB Cache

I bought a wrong ones:
1) RAM Upgrades: Crucial CT16G4SFRA266 (one chip not a pair) --> returning that and will be getting CT2K8G4SFS824A
2) NVMe M2 SSD - Samsung 980 --> I guess this is good
3) RIITOP NVMe to PCIe 4x 8x 16x Adapter Card with Heat sink --> I guess I need to return this

Any advice plz?

[hopeandnotexpect]

I bought a 8GB RAM Crucial CT8G4SFS824A to upgrade my TS-453D, but no luck. The NAS didn't boot with only this Crucial DIMM.
After that I bought a 8GB Crucial CT8G4SFRA266 DIM. With this new DIMM the NAS booted, It worked with the original DIMM from QNAP (Adata DIM of 4GB), but I experimented slow performance. Now, I don't know wich DIMM to buy...

Sorry for the late response. CT8G4SFS824A should work. I am not sure why you are hitting issues. I have personally tested and confirmed that one. However, CT8G4SFRA266 is hit-or-miss. As explained in my guide, SFRA is up to the Crucial to decide what to send. It's their way of dealing with the supply chain issues and have flexibility, with a slightly lower price point to customers as a means of given them that flexibility.

[hopeandnotexpect]

I just bought my first ever NAS = TS 453D.
Trying to upgrade the RAM and also add an NVMe 2 1TB Cache

I bought a wrong ones:
1) RAM Upgrades: Crucial CT16G4SFRA266 (one chip not a pair) --> returning that and will be getting CT2K8G4SFS824A
2) NVMe M2 SSD - Samsung 980 --> I guess this is good
3) RIITOP NVMe to PCIe 4x 8x 16x Adapter Card with Heat sink --> I guess I need to return this

Any advice plz?

CT2K8G4SFS824A should be good. If you are using NVMe M2 SSDs in the same NAS, you'll have to get the QM2 M.2-NVMe PCIe adapter from QNAP, as you need at least 2 drives to slot (for RAID protection reasons).

[old_spice]

Just bought the CT2K8G4SFS824A 2x8gb kit for upgrading my TS-253D-4G. I will let you know if it works.

[old_spice]

Just bought the CT2K8G4SFS824A 2x8gb kit for upgrading my TS-253D-4G. I will let you know if it works.

Just installed it. I gotta say, man that disassembly was easy. Just 2 screws, and everything slides off. You can access the 2 RAM slots with ease. So I removed the factory installed RAM stick from Adata, and added the CT2K8G4SFS824A 2x8gb sticks to slot 1 and 2. Assembled the NAS again, including harddrives and started it up. Works like a charm right away. Thanks for all the information in this topic! Never had such an easy install without any hickups.

[GuustFlater1964]

I have just installed the Crucial CT2K16G4SFD824A (SODIMM DDR4 2400 CL17 2x16GB) in my TS-453D and can confirm it works like a charm. I bought the TS-453D with 4GB because I knew I was going to upgrade it to 32GB anyhow.